Learning Systems Executive

• Produce regular reports on learning completion, mandatory training, overdue learning, usage and other agreed metrics.
• Check reports carefully to ensure data is accurate before sharing with stakeholders.
• Investigate and resolve data discrepancies.
• Maintain clean and reliable learning records.
• Support internal audits, compliance tracking and reporting requirements.
• Help improve reporting processes and data quality over time.

Stakeholder Support

• Work with Learning & Development, HR, compliance, technology and business teams to support LMS-related needs.
• Help stakeholders understand what the LMS can do and how best to use it.
• Translate requests into clear system actions or requirements.
• Manage LMS queries from employees, managers and internal teams.
• Prioritise requests effectively and communicate progress clearly.
• Challenge requests constructively where they may create unnecessary complexity or a poor user experience.

Process and Governance

• Maintain clear LMS processes, standards and documentation.
• Ensure naming conventions, tagging, content ownership and archiving rules are followed.
• Support testing for system updates, new features, integrations or platform changes.
• Keep accurate records of system changes and decisions.
• Help maintain consistent governance across the LMS.

Essential Skills and Experience

• Strong attention to detail.
• Confident working with digital systems or platforms.
• Good organisational and administrative skills.
• Ability to manage data accurately.
• Clear written and verbal communication.
• Strong problem-solving skills.
• Ability to follow processes and improve them where needed.
• Good judgement about what makes a system easy or difficult to use.
• Comfortable working with multiple stakeholders.
• Able to manage recurring tasks while maintaining accuracy and quality.

Preferred Skills and Experience

• Experience administering a Learning Management System or similar platform.
• Experience working with HR, learning, compliance, operations or digital systems.
• Experience producing reports or working with employee/user data.
• Experience testing digital workflows or user journeys.
• Experience creating user guidance, process documents or admin instructions.
• Familiarity with mandatory training, compliance learning or employee development processes.

Person Profile

The right person for this role will be someone who enjoys making systems work properly. You are likely to be methodical, reliable and curious. You notice when information is inconsistent, when a process does not make sense, or when a user journey could be clearer. You are comfortable working behind the scenes to keep a system accurate, structured and useful.

You do not need to know every LMS feature on day one, but you do need to be confident learning how a system works, asking good questions, testing carefully and keeping standards high.

Success in This Role Looks Like

• The LMS is accurate, reliable and well maintained.
• Employees can find and complete learning easily.
• Managers and stakeholders receive clear and accurate learning data.
• Mandatory and compliance learning records are up to date.
• Content is organised consistently and outdated material is removed.
• User issues are resolved promptly and properly.
• System changes are tested before launch.
• LMS processes are documented and followed.
• The platform becomes easier to manage and easier to use over time.

Why You’ll Love Working Here

• Impact: Your work will influence millions globally.
• Growth: Continuous learning and career development opportunities.
• Belonging: A culture that celebrates diversity and empowers every individual.

Ready to Apply?

Click Apply - we’re excited to learn about your unique perspective and experience. If you need adjustments during the process, let us know. We’re committed to making this opportunity accessible to everyone.

What To Expect From Our Hiring Process

Our process is designed to be fair, transparent and straightforward. Stages vary depending on the role — more senior positions may involve additional steps, and some areas include role-specific assessments such as a technical test or case study — but typically you can expect:

• Application review: We assess your experience and potential
• Initial call: A short conversation to learn about you and share more about the role
• Skills assessment: Tailored to the position, e.g. case study, coding challenge or portfolio review
• Final interview: Meet the team and explore how you'll make an IMPACT at IRIS

We'll always walk you through the specific stages at the start of the process so you can prepare with confidence.

If you need any adjustments or accommodations during the process, let us know, we’re committed to making this experience accessible for everyone.