Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Level 3 Business Administrator apprenticeship standard.

Essential qualifications

• GCSE in:
  • 5 x including English and maths (grade 9-4/A*-C or above)
• A Level in:
  • 3 x A-Levels (grade A* - D)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Team working

Other requirements

Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.

About this employer

Peninsula is the market leader in the provision of both Employment Law / HR support + Health & Safety to small businesses across the UK. Everything they do is shaped by the Group’s values – "We Care; We Take Action; We Innovate; We Inform; We Do The Right Thing."

Within Face2Face they support their clients with workplace meetings such as grievances and disciplinaries, taking care of the process from start to finish.

They have grown consistently and quickly throughout their existence, now totalling 100 people across both Sales and Operations. They are fast-paced yet supportive; hard working yet friendly.

https://www.peninsulagrouplimited.com/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

At Peninsula they have multiple career pathways, and their commitment to career development is evidenced by the number of Directors and Associate Directors who have progressed through the ranks. These include operational roles as well as more specialised roles (with training and development support provided whichever pathway you choose).

Peninsula now have Apprentices in leadership positions, and truly believe that the right candidate can have a fantastic career within the organisation.

Ask a question

The contact for this apprenticeship is:

DAMAR LIMITED
Sabina Adam
Sabina.Adam@damartraining.com
07566 289 979

The reference code for this apprenticeship is VAC2000052675.