RZ Immigration Practice
Legal Administrator
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Company Description: RZ Immigration Practice provides expert legal advice to individuals and businesses on complex personal and business immigration matters to the UK. The practice specialises exclusively in UK immigration law, offering tailored guidance for a wide range of visa and immigration applications. Clients receive support with both straightforward and complex cases, including long-term strategic immigration planning. RZ Immigration Practice is committed to delivering accurate, timely, and clear advice that helps clients navigate UK immigration procedures with confidence.
Job Description:
Position: Legal Administrator
Company: RZ Immigration Practice LTD
Location: Uxbridge, London
Contract: Part-time initially, with potential to become full-time
Job Type: Permanent
About the Role RZ Immigration Practice LTD is looking for a Legal Administrator to join our team in Uxbridge.
This role is ideal for someone with a legal background who has strong communication skills, good attention to detail and a professional approach to dealing with clients.
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The successful candidate will be responsible for handling incoming calls, assisting clients with basic enquiries, providing updates and supporting the day-to-day administration of the office.
Key Responsibilities
- Answer incoming telephone calls professionally and courteously.
- Understand clients' basic concerns and respond appropriately using a legal and professional mindset.
- Identify when an enquiry is routine and when it needs to be referred to an immigration adviser.
- Provide clients with updates regarding the progress of their matter where appropriate.
- Communicate with clients by telephone, email and other communication channels.
- Take accurate messages and ensure enquiries are passed to the appropriate member of the team.
- Maintain accurate client and office records.
- Organise documents and maintain an efficient filing system.
- Assist with appointments, diaries and general office administration.
- Follow up with clients when information or documents are required.
- Support the wider team with general administrative tasks.
- Maintain a high level of confidentiality when handling client information.
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Requirements
- Previous experience in a legal or professional services environment.
- A legal background or relevant legal qualification is preferred.
- Excellent telephone and communication skills.
- Professional, polite and confident manner when dealing with clients.
- Strong attention to detail and organisational skills.
- Ability to understand a client's concern and determine the appropriate next step.
- Ability to work independently and as part of a team.
- Good written and spoken English.
- Good computer and administrative skills.
- Understanding of confidentiality and professional standards.
What We Offer
- Part-time position initially.
- Potential to progress to a full-time position.
- Opportunity to work within a growing immigration practice.
- Professional and supportive working environment.
- Opportunity to develop experience within a legal and immigration environment.
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