Bristow and Sutor Group
Legal Collector
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Job Opportunity at Credit Style
Company:
As part of our growth plans, Credit Style are looking to strengthen our team based in offices just north of Sheffield City Centre. We are part of the Bristow & Sutor Group – employing over 500 people, in debt recovery, throughout the UK.
Basic Salary and Benefits:
- Basic salary of £24,785 + monthly bonus of up to £500.
- Opportunity to progress career path and gain further qualifications available.
- Full Training and Career Development.
- Fruit and Daily Refreshment Offering.
- Company Pension Scheme.
- On Site Parking.
- Life Assurance Plan.
- Hybrid Role (3 days in the office) upon successful completion of probation period.
Key Elements of the Role:
- Negotiate commitments to resolve overdue accounts.
- Monitor arrangements and commitments to ensure timely resolution.
- Manage a case management diary system to take appropriate follow up action.
- Review pre-legal debts to ensure suitability and readiness for legal proceedings.
- Initiate county court legal actions for debt recovery and progress to judgment and enforcement through our in-house case management system, to include applications to the court.
- Work with courts, enforcement agencies and other suppliers to ensure high standards of service are maintained at all times.
- Review and rectify cases that have failed the automated legal process.
- Make and receive collection telephone calls whilst maintaining a professional telephone manner.
- Good team worker, but also be comfortable working alone.
- An ability to work accurately and to a high quality.
- Be a person of integrity and good conduct as required by the SRA.
- Have a strong and reliable work ethic.
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Requirements:
To be successful in the role you will need to demonstrate:
- Good IT skills – able to adapt and use new systems.
- Problem solving skills - able to look for solutions and agree these with customers.
- Confidence in making and receiving telephone calls.
- A willingness to learn.
- Clear communication capabilities – both written and verbal.
- The ability to work to targets – earning more based on success.
- Confidence to deal with a variety of people in different situations.
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Role Details:
This is a full-time permanent role working 37.5 hours a week, Monday to Friday, based in our Sheffield offices (S3 postcode area).
Application Process:
The successful applicant would be required to undertake a DBS and CCJ check and other background checks before an offer of employment is made.
Equal Opportunities Employer:
Bristow and Sutor Group is an equal opportunities employer. It promotes a culture where diversity is valued, respected and built upon, attracts and retains a workforce based on merit and ability and is reflective of the communities it is part of.
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