Legal Personal Assistant

Fee Earner Support

• Act as a professional first point of contact for assigned fee earners, handling calls, emails, correspondence and meeting requests with discretion.
• Draft and respond to routine business correspondence on behalf of fee earners when appropriate.
• Provide comprehensive diary management across multiple time zones.
• Arrange internal and external meetings, calls and appointments, following up where necessary.
• Prepare and process expense claims accurately and promptly.
• Provide additional business and administrative support as required.

Travel Management

• Coordinate complex domestic and international business travel through the firm’s approved travel provider.
• Prepare clear and detailed travel itineraries.
• Ensure travel expenses are captured, approved and processed in accordance with firm policy.

Business Development

• Organise client breakfasts, lunches, dinners and other business development activities.
• Record referrals and contacts accurately within the InterAction CRM system.
• Maintain CRM contact lists and support related business development administration.

Delegation and Coordination

• Delegate filing, archiving, scanning, photocopying, courier arrangements and contact updates to the Business Administrators.
• Work closely with the Document Production Unit, delegating document formatting, typing, amendments, house styling and proofreading assignments.
• Liaise effectively with Legal Support Services, the Global Capability Centre and other specialist departments.
• Take ownership of delegated tasks and ensure they are followed through to completion.

Team Support

• Contribute to a positive, supportive and cohesive working environment.
• Provide effective cover for Senior Legal PAs and other Legal Operations colleagues when required.
• Work flexibly across Legal Operations teams in response to changing business needs.
• Take full responsibility for managing and prioritising an individual workload.
• Communicate transparently regarding working arrangements and consistently honour commitments to the team.
• Demonstrate a genuine commitment to the firm’s values and its Equity, Diversity and Inclusion strategy.
• Select a relevant focus area or specialism to develop new skills and contribute to the firm’s broader business operations strategy.

Skills and Experience

• Previous administrative or PA experience gained within a professional services environment; legal sector experience would be highly advantageous.
• Outstanding organisational and time-management skills, with the ability to manage multiple priorities and respond positively to changing demands.
• Advanced proficiency across Microsoft Office applications and a confident approach to learning new systems and technology.
• Exceptional attention to detail and a proven ability to produce precise, consistently high-quality work under pressure.
• A methodical and process-driven approach, particularly when working within compliance and quality-control frameworks.
• Strong interpersonal skills and the ability to build trusted working relationships with individuals at all levels.
• A collaborative and flexible attitude, with a willingness to support additional fee earners and colleagues when required.
• Excellent written and verbal communication skills, combined with a warm, polished and professional manner.
• A proactive, self-motivated and solutions-focused approach to work.
• The utmost discretion when handling sensitive, personal and confidential information.