Express Solicitors
Legal Secretary
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Road Traffic Accidents
About Us
Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers’ liability, serious injury, clinical negligence, occupiers’ and public liability, road traffic accidents and industrial disease.
We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year-on-year growth, Express Solicitors are the largest personal injury claimant firm in the UK.
Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest-rated firms in the sector.
The Role
We are looking for an experienced, highly organised Legal Secretary to join our Road Traffic Accidents team. This is an excellent opportunity for a motivated professional to provide high-quality secretarial and administrative support to a team of Lawyers within a busy and well-regarded legal department.
This is a varied and rewarding role. In addition to typing and file management, you will assist with preparing court bundles, liaising with clients by telephone, and organising meetings and conferences. While the firm continues its transition towards a paperless working environment, some traditional filing responsibilities will remain.
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Responsibilities
- Working collaboratively within a pool of Legal Secretaries to support multiple RTA Lawyers
- Preparing correspondence and legal documentation, including pleadings and court bundles
- Photocopying and scanning documents, with support from the Administration team where required
- Handling inbound and outbound telephone calls in a professional and courteous manner
- Scheduling appointments, arranging meetings, and liaising with Lawyers, clients, Counsel, and other stakeholders
- Providing support to fellow Legal Secretaries and the wider administration team as required
- Assisting with updates to the Proclaim case management system where appropriate
Person Specification
- Demonstrable Legal Secretary experience is essential.
- Strong comprehension of English spelling, punctuation, and grammar.
- IT literate
- Exceptional customer service skills, including professional and friendly telephone manner.
- Acute attention to detail
- Ability to prioritise daily workload and experience of working in a fast-paced environment.
- Prior exposure to Proclaim case management system is desirable.
- Excellent word processing and audio typing skills
- Audio typing speed of 65+ words per minute
- Use of digital dictation, ideally Diktamen would be beneficial.
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Salary & Hours
- Salary of up to £28,000, dependent on experience
- Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
Benefits
Hybrid Working
3/2 hybrid working pattern after probation.
Holiday Entitlement
- 23 Days Holiday
- Rising to 26 days, plus bank/public holidays.
- Extra Holidays
- 3 holiday buy backs and an extra day for your birthday after service length requirement.
Health & Well-being
- Looking After Your Health
- Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.
- Looking After Your Well-being
- 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
Work Life / Balance
- Active social committee with generous departmental and firm-wide social budget.
Recruitment Process
Interviews will be conducted by MS Teams and will include scenario-based questioning.
Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills