Legal Services Administrator

About the Role

Are you an organised, proactive administrator looking for an opportunity to develop your career within NHS Legal Services?

South London and Maudsley NHS Foundation Trust is looking for an enthusiastic and highly organised Legal Services Administrator to join our busy and supportive Legal Services team.

This is a varied role providing administrative and coordination support across a broad range of legal matters, including claims, inquests and Court of Protection matters.

You will be an important part of the Legal Services team, helping to ensure that legal matters are managed efficiently, accurately and within required timescales. You will work closely with Legal Services Officer, the Legal Services Manager and colleagues across the Trust.

This role would suit someone who enjoys working in a busy environment, takes pride in getting the detail right and is confident dealing with confidential and sometimes sensitive information.

You do not need to be a qualified legal professional. We are looking for someone with strong administrative skills, excellent organisation and attention to detail, and an interest in developing their knowledge and experience of NHS Legal Services.

Responsibilities

• Provide administrative support to the Legal Services team, helping to keep cases, documents and deadlines organised and ensuring that colleagues have the information and support they need.
• Acting as a first point of contact for routine enquiries to Legal Services and ensuring these are logged, acknowledged and directed appropriately.
• Maintaining accurate legal case records, databases, trackers and case management systems.
• Tracking key deadlines, hearings and actions and ensuring records are kept up to date.
• Supporting the collation of clinical records, policies and other information required for legal matters and disclosure.
• Assisting with the preparation and collation of legal documents, correspondence, witness statements and evidence bundles.
• Arranging meetings, case conferences, hearings, calls and witness meetings.
• Preparing routine correspondence, reports and meeting papers.
• Liaising with clinical and corporate teams to obtain information and documentation.
• Communicating professionally and sensitively with staff, patients, families, external solicitors, Coroner’s Officers and other agencies.
• Handling confidential and sensitive information appropriately and in accordance with information governance requirements.
• Recognising urgent, complex or sensitive matters and escalating them appropriately.
• Providing general administrative support to the Legal Services team.