North Northamptonshire Council
Legal Services Support Officer - People Team
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About The Role
Join our People Team as a Legal Services Support Officer
We are seeking a highly organised and proactive Legal Services Support Officer for our People team to provide comprehensive administrative and business support in relation to Childcare, Adult Social Care and Education matters. This is a key role within Legal Services, helping to ensure the efficient delivery of legal support.
Working closely with solicitors, legal assistants and clients, you will be responsible for managing legal administration processes, preparing and maintaining case files, coordinating court and tribunal documentation, processing legal correspondence and supporting the effective management of cases from instruction through to conclusion.
The role requires excellent organisational skills, attention to detail and the ability to manage competing priorities in a fast-paced environment. You will regularly handle sensitive and confidential information relating to children, families and vulnerable adults and must demonstrate professionalism, discretion and a strong commitment to data protection and confidentiality.
This role offers an excellent opportunity for someone with strong administrative experience, ideally within a legal, local government or public sector environment, who wishes to develop their understanding of Childcare, Adult Social Care and Education law while making a positive contribution to the delivery of essential public services.
What will you be doing?
As a Legal Services Support Officer, you will:
- Assist with the preparation of legal documents, court bundles and reports
- Maintain case management systems
- Arrange meetings and hearings
- Monitor deadlines
- Act as a point of contact for internal clients, courts, barristers, schools and external agencies
- Contribute to ensuring statutory timescales are met and that legal services are delivered efficiently and effectively
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You will work with the Legal Business Manager and Practice Support Officer to ensure that all business support functions are delivered in a timely and efficient manner. This will include processing financial information, producing reports and assisting with the onboarding of new staff members.
About You
You will be educated to NVQ level 3 or equivalent including GCSEs in Maths, English at Grade 4 (or equivalent).
Key Attributes
- Excellent administrative and organisational skills
- Strong attention to detail and accuracy
- Experience of managing confidential and sensitive information
- Ability to prioritise workloads and meet strict deadlines
- Effective communication and interpersonal skills
- Proficiency in Microsoft Office and case management systems
- Commitment to providing high-quality support and customer service
- Ability to work collaboratively within a team and independently when required
Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We Offer a Vibrant Working Environment With
- A competitive salary
- A pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- Lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- Generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- Hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance
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We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About Us
Our Values and Behaviours
Our Values Define Who We Are And How We Operate, By Forming The Foundation For How We Interact With Our Customers, Colleagues And Provide Our Services. They Are Also At The Forefront Of Our Decision Making And Delivery And Are
- Customer-focused
- Respectful
- Efficient
- Supportive
- Trustworthy
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
Disability Confident Employer
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council
Armed Forces Community
The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).
Further information can be found at Jobs and careers | North Northamptonshire Council
Attached documents
Job Description and Person Specification LSSO People Team.pdf
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