Vico Homes
Legal Support Officer
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Join our Legal Services Team
At Vico Homes, our Legal Services Team plays a vital role in protecting the organisation, supporting operational services and helping us deliver excellent outcomes for our customers and communities. The team provides specialist legal advice and representation across a broad range of litigation and property matters, helping the organisation manage risk, enforce tenancy obligations and support service delivery.
We are seeking a proactive, organised and detail-focused Legal Support Officer to provide essential administrative support to the Legal Services Team. The primary purpose of the role is to ensure the effective administration of the team’s litigation and property matters, including the opening and maintenance of legal files, accurate recording of case information, updating case management systems, preparation and formatting of correspondence and documents, monitoring of deadlines, coordination of information, support for reporting requirements and the smooth operation of day-to-day legal processes.
In addition to these core administrative responsibilities, the postholder will undertake some casework under full supervision, assisting with a range of matters including disrepair, possession proceedings, anti-social behaviour, injunctions, gas servicing, encroachments, debt recovery and property-related issues. The role will make an important contribution to maintaining efficient case progression and supporting the delivery of a responsive and effective in-house legal service.
What you’ll do
You will provide essential administrative support to the Legal Services Team, helping to ensure that litigation and property matters are well organised, accurately recorded and progressed efficiently. This will include opening, maintaining and closing legal files, updating case management systems, preparing and formatting correspondence and documents, monitoring court and internal deadlines, logging and coordinating information, maintaining accurate records and supporting reporting, audit and service review requirements. You will help ensure that day-to-day legal processes run smoothly and that the team has the administrative support needed to deliver a responsive and effective in-house legal service.
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Alongside these core administrative duties, you will undertake some casework under full supervision, assisting with matters such as disrepair, possession proceedings, anti-social behaviour, injunctions, gas servicing, encroachments, debt recovery and property-related issues. You will support the preparation of legal documents, trial bundles, briefs to Counsel, reports, briefings and updates, and will liaise with internal teams, court staff, Counsel and external stakeholders as required. You will also support senior colleagues with collating case statistics and management information, arranging legal meetings or drop-in sessions, archiving, training administration and helping to improve legal administration processes, workflows and systems.
What we’re looking for
We are looking for a proactive, organised and detail-focused person with strong administrative skills and a keen interest in supporting legal services. You will be able to manage information accurately, maintain well ordered records, prioritise work effectively and provide reliable administrative support in a busy team environment. You will have good written and verbal communication skills, confidence using Microsoft Word, Excel, databases and electronic systems, and the ability to prepare, format and update documents, correspondence and records to a high standard.
You will bring strong organisation, accuracy and attention to detail, together with the ability to monitor deadlines, follow processes, handle confidential information appropriately and communicate professionally with colleagues, customers, courts, Counsel and external stakeholders. Previous experience in an administrative or legal support role is desirable, particularly within a legal, housing, property or public sector environment. While some legal knowledge or experience of litigation and property matters would be beneficial, the role will include casework only under full supervision, so we are particularly interested in candidates who can demonstrate sound administration, good judgement, a willingness to learn and the ability to support the smooth running of legal casework. A law qualification at Level 6 of the Framework for Higher Education Qualifications, such as a degree, award, certificate or diploma at Level 6, or equivalent, is required for this role.
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In return, you will join a supportive and inclusive team where your work will make a direct contribution to the effective management of homes and communities. You will have the opportunity to build your legal knowledge, develop your practical experience across housing litigation and property matters, and contribute to improvements in how legal services are delivered across the organisation.
For more details on what we’re looking for in this role, please see the Job Description below.
For more information or an informal chat about the role or working for Vico Homes, please contact Amiena Khan, Principal Legal Officer on 07976 683417.
Please note: Interviews will take place week commencing the 19 October 2026.
Benefits
Vico Homes is accredited by Investors in People, which means we recognise that our colleagues are our most valuable asset. As an employer we can offer you a great set of benefits which includes:
- 26 days holiday (rising to 31 after 5 years' service) and statutory bank holidays
- an extra day off on your birthday
- generous employer pension contribution
- happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns
- a wide range of personal development opportunities
- a fantastic health and wellbeing package
- access to Vico Homes Rewards for a fantastic range of lifestyle savings and salary sacrifice schemes including cycle to work, home electronics and our car benefit scheme
- one day to take part in our Volunteering Scheme
- "cycle to work" scheme and discounted shopping platform
We are an equal opportunities employer and welcome applications from all.
How to apply and what happens next
- Read the job description, person specification and guidance notes below
- Complete the application form
- You'll receive an automatic reply to let you know we've received your application
- We'll then score all the applications against the person specification and contact you to let you know if we're inviting you to interview
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