Key duties and responsibilities

• Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity, and performance.
• Comply with Health & Safety recommendations and any additional standards set by Highlife Highland and to be conversant with the role and responsibilities of the post.
• Update yourself regularly on all written operating procedures and carry out accordingly.
• Organise/lead activities and classes within the programme required by the Manager and Supervisor and to support the running of our children’s activities and play schemes in the holidays.
• Set out and take down equipment, ensure it is maintained to a high standard of safety and cleanliness.
• Carry out routine maintenance of equipment and fittings as required.
• Carry out general cleaning of all areas to a high standard.
• Check for cleanliness and safety on a regular basis and ensure safe methods of work are achieved.
• Provide first aid treatment if qualified and trained to do so.
• Cover reception duties as required.
• Maintain confidentiality and adhere to data protection policy.
• Be conversant with the High Life membership scheme and actively promote the package benefits.
• Be friendly and helpful to users and uphold a high standard of customer care.
• Work as part of a team and contribute to the development and promotion of the centre.
• Attend training as required and achieve and maintain relevant qualifications.
• Bring to the attention of the Manager any improvement that might increase the effectiveness and efficiency of the centre.
• Pursue continuous professional development and contribute to the continuous improvement of the Leisure Centre and High Life Highland as a whole.
• Attend and undertake any training online or in person.
• Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
• Assist and support other areas of High Life Highland with particular projects, training, or in the event of holidays or sickness working cross-functionally across the Leisure team.
• Maintain an awareness and knowledge of the risk management responsibilities appropriate to their role, as identified within the HLH Risk Policy and associated guidance documentation.
• A Disclosure Scotland PVG check is required for this post ***