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Delta Hotels by Marriott Swindon

LEISURE CLUB MANAGER

Swindon
Posted about 17 hours ago
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Leisure Club Manager

Delta Hotels by Marriott Swindon

Full-Time | Permanent

Are you an experienced leisure professional with a passion for creating an outstanding member and guest experience?

Delta Hotels by Marriott Swindon is looking for a motivated and commercially minded Leisure Club Manager to lead the day-to-day operation and continued development of our Leisure Club.

This is a varied management role with responsibility for the performance of the club, including membership growth and retention, revenue and profitability, team development, operational standards, and health & safety.

The Role

As Leisure Club Manager, you will take ownership of the overall performance and operation of the Leisure Club, creating a safe, welcoming, and well-maintained environment for our members and hotel guests.

Your Key Responsibilities Will Include

  • Leading, motivating, and developing the Leisure team
  • Driving membership sales, retention, and overall club performance
  • Developing initiatives to grow revenue, profitability, and member engagement
  • Managing departmental budgets, labor costs, forecasting, and stock control
  • Creating and delivering local marketing and membership activities
  • Monitoring KPIs and using member and guest feedback to continuously improve the club
  • Ensuring consistently high standards of cleanliness, presentation, and customer service
  • Working closely with the hotel management and maintenance teams to ensure facilities and equipment are maintained effectively
  • Ensuring compliance with Marriott brand standards and hotel procedures
  • Overseeing leisure-related health & safety requirements, including risk assessments, COSHH, pool water testing, safety checks, emergency procedures, and pool plant operations
  • Acting as the hotel's Health & Safety Champion, supporting the wider hotel with compliance and coordinating regular Health & Safety meetings

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About You

We are looking for someone who is confident taking ownership of a busy leisure operation and who enjoys balancing people leadership with commercial and operational responsibilities.

You Will Ideally Have

  • Previous experience within a leisure, health club, fitness, or similar environment
  • Experience leading or supervising a team
  • Strong communication and interpersonal skills
  • A proactive, reliable, and organized approach
  • A strong focus on customer service and member experience
  • Commercial awareness with an interest in sales, marketing, and membership growth
  • Confidence working independently as well as collaboratively with the wider hotel team
  • A good understanding of health & safety within a leisure environment
  • A good standard of written and spoken English

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Why Join Us?

This is an excellent opportunity to take ownership of an established Leisure Club while being part of the wider management team at Delta Hotels by Marriott Swindon.

You'll have the opportunity to make a genuine impact on the club's performance, develop your team, and help shape the experience we provide to both our members and hotel guests.

If you're passionate about leisure, people, and delivering great experiences, we'd love to hear from you.

Apply today to join the team at Delta Hotels by Marriott Swindon.

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Skills

Team Leadership
Membership Sales
Revenue Growth
Budget Management
Health & Safety Compliance
Customer Service
Operational Management
Marketing
KPI Monitoring
Risk Assessment
COSHH
Pool Plant Operations
Staff Development
Forecasting
Stock Control
Interpersonal Communication

Location

Swindon, England, United Kingdom

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