Sun, Inc.
Leisure Manager
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Overview
As a Leisure Manager, you will oversee all aspects of the leisure facilities, with a primary focus on the pool complex. Your role will involve ensuring the highest standards of safety, guest experience, and staff development, while also meeting operational targets and maintaining the overall quality of the leisure services. This is a hands-on management role requiring strong leadership, organisational skills, and a passion for delivering exceptional leisure experiences.
Job Duties
- Manage all daily operations of the park’s leisure facilities, including the pool complex, ensuring a safe, welcoming, and enjoyable environment for guests.
- Identify and report on necessary expenditure for leisure operations, managing costs effectively and working closely with the General Manager to maintain financial targets.
- Monitor and enforce health and safety protocols within the leisure facilities, ensuring compliance with both company policies and legal standards.
- Recruit, train, and develop leisure staff, ensuring all team members meet required qualifications and safety training. Foster a positive and motivated work environment.
- Oversee pool water quality, ensuring it meets company guidelines and government health standards.
- Liaise with contractors and manage the maintenance of the pool plant and other leisure facilities, ensuring equipment is well-maintained and operational.
- Conduct regular reviews of risk assessments and ensure all safety procedures are followed, particularly in high-risk areas like the pool complex.
- Deliver exceptional customer service, ensuring guests enjoy their leisure experience and resolving any issues or concerns promptly and professionally.
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Requirements
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- National Pool Lifeguard Qualification (NPLQ) is highly desirable, though not essential as training will be provided.
- Proven experience in a similar role within the leisure or hospitality industry, with a strong background in managing pool facilities.
- Previous experience or certification in pool plant operations is essential.
- Strong leadership skills with the ability to manage, train, and motivate a team, creating a positive and productive work environment.
- In-depth knowledge of health and safety regulations, particularly in leisure and pool environments.
- Excellent communication skills, both verbal and written, with the ability to interact effectively with staff, contractors, and guests.
- Ability to resolve operational challenges and make decisions under pressure to ensure the safety and enjoyment of all guests.
- A flexible approach to working hours, with availability to work weekends, holidays, and during peak seasons as required.
- This role is subject to an Enhanced Disclosure and Barring Service (DBS) check, including a check against the Children's Barred List.
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