Village Hotels
Leisure Senior Membership Advisor - New Opening
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New Opening - Start Date 1/10/26
Realistic OTE of up to £5k annually, with uncapped potential
The Role Outline: Your Shift at a Glance
As our Senior Membership Advisor, you are the commercial heartbeat of the Leisure Club. You will still be out on the floor chasing leads, conducting brilliant tours, and smashing your own sales targets, but you are also stepping up as a leader. When the Leisure Sales Manager is away, you take the reins entirely, managing the daily goals and keeping the wider sales team firing on all cylinders.
Why Village?
At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating lively spaces for our guests to work, eat, relax, and play. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers.
Previous sales experience is essential, but your attitude, resilience, and natural leadership matter much more to us. If you are highly motivated, love the thrill of closing a deal, and have the confidence to drive a team, we will give you all the support you need to thrive. Because it really does take a Village.
How the Village Thrives
We live our culture through four simple commitments:
- We Can & We Do: We show up to make a genuine difference and do fantastic work every day, with purpose.
- We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.
- We Care: We care about our impact on guests, the community, and each other.
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Your Shift: What You Will Actually Be Doing
We do not just need a great salesperson. We need a commercial leader who can balance their own numbers while elevating the team. We trust you to handle:
- The Leadership Step Up: Deputising with absolute confidence. You will take total control of the sales floor in the absence of the Leisure Sales Manager, ensuring the team does not miss a beat and the daily energy remains electric.
- The Performance Drive: Supporting the wider strategy. You will actively support the manager in setting and managing our daily, weekly, and monthly sales goals, tracking the vital performance metrics to keep everyone accountable.
- The Sales Hustle: Leading by example. You will own your personal targets, hit your 15 proactive calls per shift, generate referrals, and respond to fresh enquiries in under an hour to push our conversion rates to the absolute limit.
- The Member Experience: Protecting the brand. You will conduct a daily walk round of the club to ensure standards are flawless, while giving tours that focus precisely on what the prospective member actually wants, rather than reading from a script.
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How We Succeed Together
We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to handle your daily tasks, solve practical problems, and smash your targets. We champion teamwork and desperately want you to succeed and grow your commercial leadership career with us.
Selling Our Benefits
- Health & Wellbeing: Complimentary full leisure club membership for you and a friend (worth £1,500 annually), a monthly well-being programme, and an Employee Assistance Programme.
- Hotel Stays: Discounted stays from £35 based on two sharing, plus a Holiday Purchase scheme.
- Food & Drink: 50% discount on Food and Drink purchased on or off shift at any Village Hotel.
- Financial & Extras: Financial wellbeing support via Wagestream, High Street discounts, an Electric car salary sacrifice scheme, and your birthday off guaranteed.
Think You Have Got the Right Energy?
We are looking for self starters with a track record of delivering sales in a fast paced environment. If you work well under pressure, love hitting a target, and are ready to take on the responsibility of team leadership, we want to hear from you.
Bring your personality, your drive, and your ambition. Hit apply, tell us why you are ready to step up, and let's see if our energies align.
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