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Leisure Team Member Apprentice L2
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About Freedom Leisure
At Freedom Leisure, we’re all about positive vibes, great people and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools, but at the heart of it all, it’s our people who make the difference.
Wage
- £15,392 for your first year, then could increase depending on your age
- National Minimum Wage rate for apprentices
- Minimum wage rates opens in new tab
Training Course
- Leisure team member (level 2)
Hours
- TBC At the interview stage.
- 37 hours a week
Start Date
- Saturday 15 August 2026
Duration
- 1 year 6 months
Positions Available
- 1
What You'll Do at Work
Duties include:
- An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff
- Well-developed interpersonal skills
- Strong swimmer and able to attend a week-long training course
- Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of staff and colleagues
- To be able to work flexibly and understand instructions from managers
- Demonstrated passion and energy for the leisure industry
- Flexible and adaptable.
In the role of lifeguard, you will ensure the best levels of service are achieved for our customers through offering friendly, clean and safe facilities. We’re not looking for the next Duncan Goodhew, but you will need to be able to swim competently. If you need extra coaching to get to the level needed to become a lifeguard, don’t worry, as one of our excellent swim teachers will be able to support you to improve. If you want to progress further, we will support this through additional training, both formal and on-the-job will be key. However, we also appreciate that not everyone wants to ‘move up the ladder’ and that’s absolutely fine with us. What is really important is that you are happy in your work.
Where You'll Work
Malvern Splash Leisure Complex Priory Road, Great Malvern, WR14 3DS
Apprenticeships
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training Provider
- SCL EDUCATION & TRAINING LIMITED
Training Course
- Leisure team member (level 2)
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What You'll Learn
Course contents:
- Work in a team to support peers and colleagues to meet the goals of the business.
- Communicate (written, verbal) accurately and effectively and in line with legal requirements. E.g. Information on products and accident reporting procedures.
- Undertake the operational housekeeping of the leisure facility. For example, assembling, dismantling, routine maintenance and storage of equipment. Cleaning tasks. Opening and closing procedures, including evacuation. Safe set up of equipment and activities.
- Monitor customer use of equipment and ensure their safety, intervening as necessary.
- Comply with the legal requirements to ensure the safety, security and well-being of all colleagues and customers within the facility, such as Equality Act, HSE Act, COSHH, RIDDOR, Safeguarding and Protecting Children, Data Protection, BSI and European guidelines relevant to the environment, first aid regulations.
- Use IT including front of house system, social media and digital channels.
- Perform all the duties of a swimming teacher including; delivering swimming lessons that develop water confidence, core aquatic skills, safety and technical skills across a range of participants of different abilities from non swimmer to advanced. Promoting and raising awareness of swimming opportunities. Supervising and leading swimming teachers assistants.
- Perform the duties of a lifeguard including; working as part of a team to provide safe supervision of swimmers and prevent accidents. How to intervien providing rescues and life saving techniques when necessary.
- Perform all of the duties of a gym instructor; including; conducting, gym inductions, client consultations, assessment and review and health screening. Use underpinning knowledge of anatomy, physiology, human movement and biomechanics and applying fitness training techniques. Planning, reviewing and delivering safe and effective gym based exercise programmes with individuals and small groups.
- Plan activity sessions using techniques that are suitable for the participant(s) and their goals.
- Undertake pre-activity screening and health and safety checks when leading group sessions/classes.
- Lead groups using appropriate communication methods and instructing styles and apply suitable group management techniques when instructing participants.
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The apprentice will receive full on-the-job training as well as 20% off the job training from the employer, and they will also receive a full wrap-around service from SCL.
Essential Qualifications
- GCSE in:
- Maths (grade 4)
- English (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Swimming Skills
- Physical fitness
- Organisation skills
Other Requirements
- The candidate must be a strong swimmer.
Company Benefits
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day-to-day spending
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and savings schemes
- Financial advice
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
- All this as well as fully funded training and career progression opportunities in a team working environment
About Us
As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired
Your Earnings
Your earnings can increase over time with an apprenticeship. Find out about potential future pay opens in new tab.
Career Progression
The apprentice will be able to progress to a L3 once they have completed their L2 apprenticeship.
Contact
The contact for this apprenticeship is: SCL EDUCATION & TRAINING LIMITED
The reference code for this apprenticeship is VAC2000037002.
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