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Leisure Team Member L2 Apprentice
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Leisure Team Member Apprentice
GLL is currently recruiting for a Leisure Team Member Apprentice to work in Wembley Leisure Centre. If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there's never been a more exciting time to join us. This is more than just a Leisure Team Member Apprenticeship.
Wage
£15,032.49 a year
Minimum wage rates (opens in new tab)
From £15,032.49 up to £22,495.31
Training Course
Leisure team member (level 2)
Hours
To be confirmed at the interview stage.
29 hours 9 minutes a week
Start Date
Monday 7 September 2026
Duration
1 year
Positions Available
1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What You'll Do at Work
GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Unlike many other brands, we are for everyone.
Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle. What you’ll do:
Customer Experience:
- Understand the services and products on offer to assist with customer questions and queries
- Support different types of customers with different needs
- Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints
- Support the centre to deliver swimming lessons where required (qualification dependent)
- Share knowledge with customers on the role exercise plays in health and wellbeing
- Conduct customers' gym inductions and health screening where required (qualification dependent)
- Plan and deliver exercise sessions to meet customers' health and fitness goals
People Experience:
- Support GLL's visions and values
- Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager
- Ensure all training and qualification deadlines are met in agreement with your tutor and manager
- Achieve and maintain all necessary qualifications, including ongoing CPD training
- Keep up-to-date with trends and developments in the leisure industry
As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete, as well as completing the following qualifications throughout the length of your apprenticeship:
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- National Pool Lifeguard Qualification (NPLQ)
- STA Certificate in Teaching Swimming
- Level 2 Gym Instructor
Where You'll Work
Wembley Leisure Centre
Dexion House
Felda House
Empire Way Wembley.
HA9 0EF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training Provider
SCL EDUCATION & TRAINING LIMITED
Training Course
Leisure team member (level 2)
Understanding Apprenticeship Levels (opens in new tab)
What You'll Learn
Course Contents
- Work in a team to support peers and colleagues to meet the goals of the business.
- Communicate (written, verbal) accurately and effectively and in line with legal requirements. E.g. Information on products and accident reporting procedures.
- Undertake the operational housekeeping of the leisure facility. For example, assembling, dismantling, routine maintenance and storage of equipment. Cleaning tasks. Opening and closing procedures, including evacuation. Safe set up of equipment and activities.
- Monitor customer use of equipment and ensure their safety, intervening as necessary.
- Comply with the legal requirements to ensure the safety, security and well-being of all colleagues and customers within the facility, such as Equality Act, HSE Act, COSHH, RIDDOR, Safeguarding and Protecting Children, Data Protection, BSI and European guidelines relevant to the environment, first aid regulations.
- Use IT including front of house system, social media and digital channels.
- Perform all the duties of a swimming teacher including; delivering swimming lessons that develop water confidence, core aquatic skills, safety and technical skills across a range of participants of different abilities from non swimmer to advanced. Promoting and raising awareness of swimming opportunities. Supervising and leading swimming teachers assistants.
- Perform the duties of a lifeguard including; working as part of a team to provide safe supervision of swimmers and prevent accidents. How to intervene providing rescues and life saving techniques when necessary.
- Perform all of the duties of a gym instructor; including; conducting, gym inductions, client consultations, assessment and review and health screening. Use underpinning knowledge of anatomy, physiology, human movement and biomechanics and applying fitness training techniques. Planning, reviewing and delivering safe and effective gym based exercise programmes with individuals and small groups.
- Plan activity sessions using techniques that are suitable for the participant(s) and their goals.
- Undertake pre-activity screening and health and safety checks when leading group sessions/classes.
- Lead groups using appropriate communication methods and instructing styles and apply suitable group management techniques when instructing participants.
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Training Schedule
The apprentice will receive full on the job training as well as 20% off the job training from the employer. They will also receive a full wrap around service from SCL.
Requirements
Essential Qualifications
- GCSE in:
- Maths (grade 4)
- English (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Swimming skills
- Organisation skills
- Customer service skills
Other Requirements
- The candidate must be a strong swimmer and be able to complete a swim test.
About This Employer
GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.
After This Apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab). The apprentice can progress on to the next level once they have completed their apprenticeship.
Ask a Question
The contact for this apprenticeship is:
SCL EDUCATION & TRAINING LIMITED
Jo Gray
Jo.Gray@wearescl.co.uk
07586195152
The reference code for this apprenticeship is VAC2000045098.
Apply Now
Closes in 26 days (Monday 24 August 2026)
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