National Trust
Let Estate Building Supervisor
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Summary
We're looking for an experienced Buildings Supervisor to organise and manage building maintenance, reactive repairs, planned preventative maintenance programmes, and a range of property projects.
This role is primarily focused on our Let Estate portfolio across London, including properties at Osterley Park and Morden Hall Park, as well as selected Surrey locations such as Polesden Lacey and the Surrey Hills.
What it's like to work here
Working with us, no two days are the same. You could be out on site investigating reactive repairs, organising next year’s planned maintenance work or in the office maintaining compliance paperwork.
This is a supervisory role, so you won’t be “on the tools”, instead, you’ll work with external contractors, developing, and managing productive working relationships for a mutually beneficial outcome.
Your contractual location will be Polesden Lacey, Surrey and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times with opportunity to work from London National Trust Office. Regular travel across the portfolio will be required to support properties throughout London and Surrey. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.
What you'll be doing
You’ll be responsible the day-to-day maintenance and repair of our Let Estate buildings across London. You'll manage day to day repairs to our properties, through to cottage refurbishments and redecoration programmes. You’ll handle organising planned repairs for residential, agricultural and commercial buildings.
Managing the delivery of budgets for conservation and maintenance works in conjunction with Estate Manager and Senior Building Surveyor, who you will report to, you’ll support and develop relationships with contractors. You’ll oversee risk management in the delivery of projects and investigating and advising on remedial works to properties. You’ll foster positive working relationships with tenants and other key stakeholders alongside our Lettings Officer and Estate Managers. The role requires strong demonstrable experience in managing delegated budgets and ensuring maintenance works and projects are delivered on budget and on time.
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You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for
We Want To Hear From You If
- You have in depth knowledge of buildings pathology, enabling you to identify and make recommendations on remedial and planned works.
- Your communication skills are strong, enabling you to work effectively with contractors, tenants and colleagues within the National Trust.
- You've got a sound understanding of relevant construction legislation, and managing key risks such as asbestos and electrical safety, as well as an understanding of different construction materials and their impact on historic buildings.
- You have awareness of the restrictions on works to Listed Buildings and the relationship between buildings and ecology.
- You're computer literate, using email, word, excel, messaging systems and a bespoke property management system.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
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National Trust place
Polesden Lacey, Great Bookham, Dorking, RH5 6BD
Documents
Requirements
- Compliance. Eligibility to Work in the UK
Additional information
- Closing Date: 06 September 2026
- Interview Date: 11 September 2026
To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.
If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.uk
If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
Safeguarding Statement
The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.
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