Moxie People
Lettings Administrator
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Lettings Assistant – Temporary Contract (via Moxie People)
Pembrokeshire | 3 months | £26,500 | 37 hours | ASAP start
Moxie People are supporting a well-regarded housing provider in West Wales who are looking for a confident, customer-focused Lettings Assistant to support their busy lettings service on a short-term basis. This role is ideal for someone with property or housing experience who enjoys being out and about, meeting customers, and ensuring homes are ready to let.
What you’ll be doing
You’ll support the lettings team with end-of-contract inspections, mutual exchanges, and general tenancy processes across Pembrokeshire. This is a varied, hands-on role where you’ll be out in the community most days, with 1-2 days per week in the office (Tuesdays essential).
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Your responsibilities will include:
- Carrying out end-of-tenancy and mutual exchange inspections
- Meeting customers, providing clear advice, and delivering excellent service
- Supporting the allocation and lettings process to ensure homes are let efficiently
- Liaising with contractors, internal teams, and customers to resolve issues
- Maintaining accurate records and updating systems
- Ensuring properties meet required standards before re-let
- Representing the organisation professionally while working independently across the patch
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What we’re looking for
We’re looking for someone who can hit the ground running and provide a friendly, reliable service to customers.
You’ll need:
- Customer-facing experience
- Some form of property, lettings, or housing experience
- Confidence working independently and travelling across Pembrokeshire
- Strong communication skills and a professional, approachable manner
- Good organisational skills and accurate record keeping
- Full driving licence and access to a vehicle
If you have customer service experience and a background in property or housing, we’d love to hear from you!
Please apply with your CV as soon as possible.
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