Lettings Agent

The responsibilities and skill set required for the role of Lettings Agent are listed below: Grow the lettings income by attracting new business and retaining existing clients Accurately assess market rental values for a diverse range of properties. Provide strategic advice to landlords on market trends, rental performance, and long-term investment planning to maximise portfolio returns Negotiate lettings terms with tenants and landlords, including: Conducting property viewings Managing applications and reference checks Coordinating deposit and rent collection Preparing and executing tenancy agreements Oversee the full lettings lifecycle, from initial valuation and pricing strategy through to marketing, tenant acquisition, and contract management Handle tenancy-related issues with professionalism and efficiency. Oversee tenancy renewals and rent reviews in line with current legislation. Prepare termination notices in compliance with legal standards. Ensure full adherence to property legislation and industry regulations. Deliver exceptional customer service and maintain high client satisfaction. Support the broader team when required Manage end-to-end tenant engagement, including viewings, applications, referencing, onboarding, and retention initiatives Maintain detailed up to date property and client records in line with company processes and policies Work with marketing to develop and implement targeted digital and social media marketing strategies to enhance visibility and occupancy levels Act as the primary point of contact for compliance, property maintenance coordination, and service delivery standards Build and maintain strong, long-term relationships with landlords through a consultative and solutions-focused approach Collaborate with company directors on business development, pipeline management, and growth strategy execution Identify and implement process improvements to drive operational efficiency, consistency, and profitability Requirements: Minimum 2 year previous experience in a similar role. Strong knowledge of property legislation and compliance requirements. Strong interpersonal skills with the ability to collaborate effectively as a team player. Proficiency in IT and familiarity with relevant software applications. Previous MRI experience would be an advantage A full, clean UK driving license is essential.