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Lettings Coordinator
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Lettings Coordinator
Stockport
Real Estate & Property
Permanent
Annual Salary
Apply Now On Company Site
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If you're someone who loves keeping things organised, supporting people and being the calm, capable voice behind a busy operation, this role will suit you perfectly. Our client is a fast-growing rental housing owner building a brand-new leasing and resident support function from the ground up. They're investing heavily and creating modern rental communities across both single-family homes and multi-family apartments.
You become the human support layer behind a modern, automated leasing journey. You're the person prospects, residents and leasing consultants turn to when they want real help, not a bot. It's a varied, people-focused role, ideal for someone who enjoys structure, communication and keeping a process moving smoothly.
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What You'll Be Doing
- Supporting enquiries that automation can't resolve - WhatsApp, calls, emails, booking viewings and sending property details.
- Managing viewing calendars and keeping consultants' diaries accurate.
- Guiding prospects through applications, referencing, Right to Rent and tenancy sign-off.
- Overseeing referencing SLAs with our third-party partner to keep move-ins on track.
- Refreshing listings with accurate imagery, EPCs, council tax bands, pricing and descriptions.
- Providing resident support through touch-base calls and general admin as the role grows.
- Keeping CRM records tight - logging enquiries, updating statuses and ensuring no lead goes cold.
- Feeding back insights on pricing, objections, viewing trends and resident experience.
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What We're Looking For
- Lettings or property experience - agency, BTR, coordination, resident services or hospitality.
- Strong communication across phone, WhatsApp and email.
- CRM confidence and comfort with modern systems.
- Accuracy and organisation - listings, details and deadlines matter.
- Understanding of lettings compliance or willingness to learn.
- Calm, service-first mindset with the ability to handle variety and change.
What's In It For You
- £28,000 base salary
- Quarterly bonus (OTE £30,000)
- Modern systems, AI tools and automated workflows
- Clear progression, leadership here promotes internally
- Join at the start of something big. Huge investment, huge growth, huge opportunity
- A role with variety: listings, resident support, CRM, admin, SLA oversight, customer contact
Apply On Site
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