Gradwells Lettings
Lettings Journey Executive
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Deadline to apply: Sunday 20 September 2026
We are not looking for someone who simply wants another job.
We’re looking for someone who wants to develop personally, grow professionally and help build something significant.
We’ll provide intensive training, honest feedback and opportunities to take on greater responsibility. You bring the attitude, ambition and drive to make the most of them.
Our ambition is to become the largest lettings and property management company in the West Midlands within five years.
We know that will not happen because of one person, one office or one successful year. It will happen because we build an exceptional team.
We are at the beginning of an exciting journey and expect to recruit multiple people and open new offices over the next 2-5 years. This is your opportunity to join as one of our first recruits, establish yourself early and grow alongside the business.
Your Mission
Your initial focus is simple: build relationships, deliver unforgettable service and get people moved into homes.
You’ll:
- Coordinate and attend property viewings
- Respond to telephone, email and online enquiries
- Follow up with applicants
- Progress applications and successful lets
- Build strong relationships with landlords and tenants
- Make sure nobody has to chase us for an answer
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This is not a desk-only role. You can expect an approximate 50/50 split between working from our Pelsall office and being out and about, attending property viewings, meeting applicants and supporting appointments across the West Midlands.
Experience would be useful, but attitude matters more.
We want someone who is ambitious, hard-working, brilliant with people and motivated for the long term. Someone who takes ownership, welcomes honest feedback and naturally goes the extra mile.
Celebrity Service
We want every landlord, tenant and applicant to receive a celebrity level of service.
Fast responses. Honest advice. Promises kept. Details remembered. People made to feel genuinely valued.
We work hard, move quickly and leave egos at the door. Nobody is above answering the phone, attending a viewing or doing what needs to be done.
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The Package
- £25,000 basic salary
- £35,000+ OTE, depending on performance
- Monthly commission linked to successful lets and move-ins
- Quarterly customer service bonus
- Annual performance bonus paid at Christmas
- Workplace pension
- Pay review following successful completion of six months’ probation
- Intensive training and hands-on support
- Genuine long-term career progression
- iPhone and Laptop supplied from day one
- 25 days annual leave per year in addition to 8 bank holidays
The Hours
- 37.5 hours per week
- Monday to Friday, 9:00am to 5:30pm
- Every other Saturday, 9:00am to 1:00pm
- A weekday half-day when working a Saturday
- A full UK driving licence and access to your own vehicle are essential. Business mileage will be reimbursed in line with company policy.
We are open, honest and direct. We expect a lot, but we invest in our people and reward those who help us succeed.
If you want to join early, make your mark and help build something significant, we want to hear from you.
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