Miller Metcalfe
Lettings negotiator
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Company Description
Miller Metcalfe is a North West-based estate agency supporting hundreds of home movers every month through a network of local branches and an experienced team of property professionals. The company combines traditional estate agency expertise with multi-channel marketing and the latest digital technology to reach a wide range of buyers, sellers, landlords, and tenants. Miller Metcalfe focuses on achieving the best possible price for clients with minimal stress, managing each move from start to finish. The team is committed to keeping promises, exceeding expectations, and delivering a high level of service throughout the property journey. Miller Metcalfe continues to innovate within the estate agency sector while maintaining strong values around trust and client care.
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Role Description
The Lettings Negotiator role is a full-time, on-site position based in Salford. Day-to-day responsibilities include:
- Managing enquiries from prospective tenants and landlords
- Conducting property viewings
- Negotiating tenancy terms to achieve successful lets
- Preparing and processing tenancy documentation
- Supporting referencing and compliance checks
- Maintaining accurate records in line with company procedures
The Lettings Negotiator will work closely with colleagues in branch, provide clear updates to clients, and help ensure properties are marketed effectively across digital and traditional channels. This position requires a proactive approach to building relationships, resolving issues promptly, and delivering a professional customer experience at all times.
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Qualifications
- Strong understanding of estate agency operations and experience working with Estate Agents
- Knowledge of Landlord/Tenant Matters and basic Property Management principles
- Excellent Communication and Customer Service skills, with the ability to manage diverse client needs
- Ability to work in a fast-paced, target-driven environment with strong attention to detail and organization
- Comfort using digital tools, property management systems, and standard office software
- Previous experience in lettings, property, or sales is desirable but not essential
- Willingness to work on-site in Salford, including occasional evenings or Saturdays as required
- Full UK driving licence and access to a vehicle would be beneficial
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