Trent & Dove
Lettings Officer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Lettings Officer
37 hours per week
Benefits Include: hybrid working, company pension and private healthcare
We are looking for a proactive, customer-focused Lettings Officer to manage the lettings journey from the moment a tenancy ends through to the start of a new one. You will match the right home to the right customer, make fair and informed allocation decisions, and help establish sustainable tenancies from the outset.
Working across a designated geographical patch, you will balance the need to let homes promptly with careful assessment of suitability, affordability, eligibility and risk. You will work closely with customers, colleagues, Local Authorities and partner agencies to reduce avoidable void periods and support positive housing outcomes.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What you’ll do
- Own each case from receipt of a tenancy termination notice through to the start of the next tenancy.
- Assess applicants against eligibility, allocation criteria, affordability, household circumstances and housing need.
- Identify potential tenancy risks and coordinate information, advice, support or referrals before sign-up.
- Advertise homes, assess nominations, arrange viewings and coordinate with the Voids Team to achieve timely re-letting.
- Prepare tenancy agreements and sign-up documents, complete statutory and compliance checks, and maintain accurate audit trails.
What you’ll bring
- Experience in housing, lettings, allocations, property management or a customer-facing environment.
- Knowledge of housing allocations and lettings principles, including affordability and pre-tenancy assessments.
- Confidence handling sensitive or complex situations and making objective, evidence-based decisions.
- Strong customer service, communication, organisation and record-keeping skills.
- The ability to manage competing priorities, take ownership and progress cases through to completion.
- A collaborative approach and the ability to build effective relationships with customers, colleagues and partner agencies.
- A full driving licence is essential for this role.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Closing date: 16/10/2026
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location