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Marc Fegan - Bespoke Estate Agency

Lettings & Property Management Lead

Lurgan
Posted about 16 hours ago
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Lettings & Property Management Lead

Help shape the future of one of Northern Ireland’s fastest-growing independent estate agencies.

Full-Time | Lurgan | Competitive Salary plus performance incentives

Marc Fegan Bespoke Estate Agency is continuing to grow, and we’re looking for an experienced, motivated and organised individual to take ownership of our lettings and property management department.

This is an exciting opportunity to join a modern, forward-thinking independent estate agency that prides itself on exceptional customer service, innovation and professionalism. We’re not interested in doing things the way they’ve always been done—we’re focused on continually raising the standard of estate agency across our area.

As our Lettings & Property Management Lead, you’ll become the driving force behind our growing portfolio, delivering an outstanding experience for landlords and tenants while helping us shape the future of the department.

About the Role

This is far more than a traditional property management role.

We’re looking for someone who genuinely enjoys building relationships, solving problems and taking ownership. You’ll become the main point of contact for our landlords and tenants, ensuring every property is managed efficiently, professionally and proactively.

You’ll work closely with the wider team while having the autonomy to organise your workload, improve systems and make a real impact within the business.

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Key Responsibilities

  • Managing a portfolio of residential properties across Lurgan & Belfast
  • Building long-term relationships with landlords and tenants.
  • Coordinating maintenance and repairs with contractors.
  • Carrying out and managing routine property inspections.
  • Handling tenancy renewals, notices and legal documentation.
  • Managing rent arrears professionally and proactively.
  • Ensuring all compliance requirements are met.
  • Supporting new tenancies from enquiry through to move-in.
  • Delivering exceptional customer service on every interaction.
  • Working alongside the sales and lettings team to continually improve our service.
  • Identifying opportunities to improve processes and customer experience.

We’re Looking For Someone Who

  • Has previous experience in residential lettings or property management.
  • Is highly organised with excellent time management skills.
  • Has exceptional communication and customer service skills.
  • Enjoys taking ownership and solving problems.
  • Has excellent attention to detail.
  • Works well under pressure and can prioritise effectively.
  • Is confident using computer systems and willing to embrace new technology.
  • Wants to be part of an ambitious business with high standards.

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Desirable

  • Experience using Alto CRM or similar property software.
  • Full UK driving licence.
  • Good knowledge of residential tenancy legislation and compliance.

What We Offer

  • Competitive salary for the right applicant, with performance-related incentives.
  • Ongoing training and professional development.
  • A supportive and friendly working environment.
  • Modern systems and technology designed to make your job easier.
  • The opportunity to genuinely influence how our lettings department continues to grow.
  • A varied and rewarding role where no two days are the same.
  • The chance to be part of a business that values quality, innovation and exceptional customer service.

About Marc Fegan Bespoke Estate Agency

At Marc Fegan Bespoke Estate Agency, we’re passionate about delivering a better experience for our clients. We’ve built our reputation on honesty, communication, attention to detail and going the extra mile.

As we continue to grow, we’re looking for people who share those values and want to help build something special—not simply fill a position.

If you’re enthusiastic, professional and ready for your next challenge, we’d love to hear from you.

Apply Now

Please send your CV, together with a short covering email explaining why you’d be a great fit for our team, to:

marc@marcfegan.co.uk

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Skills

Property Management
Residential Lettings
Customer Service
Relationship Building
Contractor Coordination
Tenancy Legislation
Rent Arrears Management
Compliance
Time Management
Problem Solving
Attention To Detail
Alto CRM

Location

Lurgan, Northern Ireland, United Kingdom

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