James & Partners
Lettings Valuer
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Lettings Valuer
Location: Wokingham, Berkshire
Salary: £40,000 Basic – Depending on Experience
OTE: £55,000 – £65,000
Hours: Monday-Friday + 1 in 4 Saturdays
Benefits: Commission + Additional Leave + Employee Discounts + Wellbeing Benefits + Cycle to Work Scheme
About the Company
Our client is an established estate agency group with a longstanding presence across Berkshire, specialising in residential sales and lettings.
Due to continued growth, they are looking for an experienced Lettings Valuer to join their Wokingham office, helping landlords successfully let their properties while generating new business and contributing towards the continued growth of the branch. This is an excellent opportunity for an ambitious and personable estate agent looking to join an experienced team, with a £55,000 – £65,000 OTE depending on experience.
The Role
You'll be responsible for managing applicants, conducting viewings and valuations, negotiating offers and delivering an excellent level of customer service throughout the lettings process. You'll also play an important role in generating new business, winning instructions and identifying cross-selling opportunities, helping to increase branch revenue and market share.
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Key Responsibilities
- Manage new and existing applicants.
- Handle inbound enquiries and manage email inboxes.
- Maintain accurate applicant, appointment, and viewing records on the CRM.
- Book and conduct property valuations.
- Win new lettings instructions and generate new business opportunities.
- Conduct property viewings and seek offers.
- Provide detailed viewing feedback to landlords.
- Negotiate offers and confidently handle objections.
- Identify and maximise cross-selling opportunities.
- Deliver consistently high levels of customer service.
- Contribute towards individual and branch targets.
About You
You'll have:
- Ideally 2+ years' experience within an estate agency.
- Previous residential lettings experience.
- A dynamic, self-motivated and commercially minded approach.
- Excellent communication and interpersonal skills.
- A people-first approach with a strong focus on customer service.
- Strong attention to detail and organisational skills.
- Good knowledge of the local property market.
- A growth mindset and desire to develop your career.
- A full UK driving licence and your own vehicle.
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What's on Offer
- £40,000 basic salary, depending on experience.
- £55,000 – £65,000 OTE.
- Monday-Thursday, 8:30am-6:00pm.
- Friday, 8:30am-5:30pm.
- 1 in 4 Saturdays, 9:00am-4:00pm.
- Holiday trading scheme.
- Annual leave increasing with length of service.
- Generous additional time off over Christmas.
- Cycle to work, technology, and home salary sacrifice schemes.
- Length of service rewards.
- Employee discounts and wellbeing platform.
- Employee Assistance Programme.
- Regular company socials and annual Christmas party.
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