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Level 2 Adult Care Worker Apprentice

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Exciting opportunity to start a rewarding career in Health & Social Care with our organisation as a Care Assistant Apprentice. Earn while you learn, gain nationally recognised qualifications, & develop the skills & confidence needed to make a real difference to the lives of older people in a supportive & caring environment.
Main Duties and Responsibilities
The role will include:
- Attending college, training sessions, workshops and study days as required by the apprenticeship programme.
- Completing all mandatory training and apprenticeship coursework within agreed timescales.
- Working towards successful completion of the Care Certificate and Adult Care Worker Apprenticeship.
- Providing person-centred care and support to residents, promoting dignity, choice, independence and wellbeing at all times.
- Assisting residents with personal care, including washing, dressing, toileting and mobility support.
- Supporting residents with nutrition and hydration, including assistance at mealtimes where appropriate.
- Assisting residents to participate in social, recreational and well-being activities.
- Learning how to recognise and respond appropriately to changes in residents' physical, emotional and mental wellbeing.
- Developing positive relationships with residents, relatives and colleagues.
- Working effectively as part of a multidisciplinary team to deliver high-quality care.
- Completing care records and documentation accurately under supervision.
- Participating in team meetings, supervision sessions and development reviews.
- Following all company policies, procedures and safeguarding requirements.
- Promoting a safe, clean and comfortable environment for residents.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
CITY OF SUNDERLAND COLLEGE
Adult care worker (level 2)
Course contents
- Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role.
- Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role.
- Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture.
- Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
- Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
- Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others.
- Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
- Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
- Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions.
- Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs.
- Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes.
- Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication.
- Develop personal resilience and access support to maintain wellbeing of self.
- Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data.
- Apply methods of digital working and communication and new care technologies to support improvements in own work setting.
- Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
- Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities.
- Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
- Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.
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This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
Essential qualifications
- GCSE in:
- English (grade 2-9)
- Maths (grade 2-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
We are looking for individuals who:
- Have a genuine interest in caring for others.
- Are compassionate, patient and respectful.
- Have good communication and interpersonal skills.
- Are willing to learn and develop new skills.
- Can work as part of a team.
- Demonstrate reliability, professionalism and a positive attitude.
- Are committed to completing an apprenticeship programme and achieving the required qualifications.
What We Offer
- Fully funded Level 2 Adult Care Worker Apprenticeship.
- Support to achieve the Care Certificate.
- Ongoing training and development opportunities.
- Dedicated workplace mentor and apprenticeship support.
- A structured induction programme.
- Regular supervision and development reviews.
- Opportunities for career progression within the organisation.
- A rewarding role supporting residents to live fulfilling lives.


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No previous care experience is required. We welcome applications from individuals who are passionate about making a positive difference and are committed to developing a career in Health and Social Care.
About Us
SLW is a family-run care provider with over 30 years' experience delivering high-quality residential, nursing and dementia care services. We are committed to providing exceptional care in a warm, welcoming environment where residents are treated with dignity, respect and compassion, and where their individual needs, preferences and wellbeing are at the heart of everything we do.
Operating from our care homes in Sunderland, our dedicated teams of carers, nurses, unit managers and support staff provide 24-hour care and support to older people with a range of health and social care needs. We strive to create a real sense of home and community, supporting residents to maintain their independence, pursue their interests and continue enjoying the activities that matter most to them.
We are passionate about investing in our people and supporting career development. Our staff receive ongoing training and development opportunities, with clear progression pathways available across the organisation. We encourage employees to gain recognised qualifications and develop their skills, ensuring we continue to deliver the highest standards of person-centred care.
Our aim is to provide outstanding care and support that promotes independence, health, physical and emotional wellbeing, enabling residents to live fulfilling lives while receiving the care they need in a safe, supportive and caring environment.
https://slwcarehomes.co.uk (opens in new tab)
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Successful completion of the Care Assistant Apprenticeship offers an excellent opportunity to secure a permanent Care Assistant role within our organisation. We are committed to developing our staff and promoting from within wherever possible. Following completion of the apprenticeship, employees will have the opportunity to undertake further professional development, and additional specialist training.
Enhanced rates of pay are available for employees who achieve relevant NVQ qualifications.
There are excellent opportunities for career progression into senior care and leadership roles, including Senior Care Assistant, Team Leader, Unit Lead, Deputy Manager and Management positions. This is a rewarding career where you can make a real difference to people's lives, whilst developing valuable skills and qualifications in the Health and Social Care sector.
Contact Information
The contact for this apprenticeship is:
CITY OF SUNDERLAND COLLEGE
The reference code for this apprenticeship is VAC2000039544.
Closes tomorrow (Friday 31 July 2026 at 11:59pm)
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