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Level 2 Food and Beverage Team Member Apprenticeship
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Join Bon Appetit as a Level 2 Food and Beverage Team Member Apprentice
Gain hands-on experience preparing food, serving customers, maintaining food hygiene, managing stock, and working as part of a friendly team. Ideal for someone with good customer service skills, initiative, and attention to detail.
What you'll do at work
- Follow all food hygiene and health & safety procedures.
- Make sandwiches, salads, breakfasts etc.
- Help with stock rotation, labelling, and proper food storage.
- Support with deliveries, checking quality, storing goods, and minimising waste.
- Work efficiently during busy service periods while maintaining high food quality.
- Maintain a clean, safe, and organised work area at all times.
- Serving customers.
Training course
Food and beverage team member (level 2)
What you'll learn
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs.
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
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Desirable qualifications
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- GCSE in: Maths and English (grade 4 or above)
- Share if you have other relevant qualifications and industry experience.
- The apprenticeship can be adjusted to reflect what you already know.
Other requirements
- Due to the location in Snaith must be able to travel to work, please check before applying.
- Must be polite, friendly and able to be part of a team and be able to use their own initiative.
About this employer
Bon Appetit is a family-run catering business with over 50 years of experience, providing high-quality, freshly prepared food across the UK. Committed to using fresh, seasonal ingredients and delivering excellent customer service, the company has built a strong reputation for quality, food safety, and sustainability while creating welcoming environments for both customers and employees.
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