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Level 2 Food & Drink Team Member Apprenticeship
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Level 2 Food & Drink Team Member Apprenticeship
TICKTON GRANGE LTD
EAST YORKSHIRE (HU17 9SH)
Closes on Friday 20 November 2026
Posted on 15 October 2026
Summary
Train as a Food & Beverage Team Member delivering high-quality service in a hotel restaurant and bar. Learn to serve food and drinks, support guests, manage bookings and payments, and create great dining experiences - ideal for a busy venue like Tickton Grange.
Wage
£12,480 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Training
Training course: Food and beverage team member (level 2)
Hours: Working days and hours are subject to business requirements. 4 or 5 working days, 5-8 hour shifts 30 hours a week
Start date: Tuesday 1 December 2026
Duration: 1 year 3 months
Positions available: 1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work:
- Serve food and beverages to guests in the restaurant and bar, ensuring excellent customer service
- Greet customers, take orders, manage bookings and handle payments
- Maintain clean, safe and well-presented dining areas, clearing and resetting tables
- Support team members and resolve customer queries or complaints professionally
- Promote menu items and upsell to enhance guest experience and business performance
Where you'll work:
TICKTON GRANGE HOTEL
TICKTON BEVERLEY
EAST YORKSHIRE
HU17 9SH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider: TEC PARTNERSHIP
Training course: Food and beverage team member (level 2)
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What you'll learn:
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
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Training schedule: This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
Requirements
Essential qualifications:
GCSE in: Maths and English (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills:
- Communication skills
- Organisation skills
- Problem solving skills
- Logical
- Team working
- Creative
- Initiative
Other requirements:
We are looking for a motivated individual with a genuine passion for pursuing a career in catering. The successful applicant must be enthusiastic, eager to learn, and committed to developing their skills within the industry. Strong communication skills, a positive attitude, good teamwork, and a willingness to work in a fast-paced environment are essential for this role.
About this employer
Tickton Grange is a family-owned boutique hotel set in a Georgian country house in East Yorkshire. It offers stylish accommodation, a restaurant, bar and event spaces, delivering high-quality hospitality in a welcoming, creative environment, where you’ll be part of a close-knit team, not just an employee.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab). A full-time position may be appointed to the appropriate candidate
Apply now
Closes on Friday 20 November 2026
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The contact for this apprenticeship is: TEC PARTNERSHIP
The reference code for this apprenticeship is VAC2000059431.
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