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Level 2 Intermediate Pharmacy Apprentice
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A fantastic opportunity for someone with an interest in science and an ability to learn quickly, to develop an exciting career in pharmacy.
You will be taking in and handing out prescriptions, ordering items for use within a department, plus much more, detailed below.
Most of your apprenticeship is spent working.
You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Taking in and handing out prescriptions
- Dispensing prescriptions under supervision
- Using dispensary and stores computer systems to generate stock lists and labels
- Helping to maintain reasonable dispensary stock levels
- Ordering items for use within a department
- Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
- Selling over the counter medicines
- Answering queries on the supply and availability of medicines, where this is within their competence
- Responding to telephone and face to face enquiries of a routine nature from patients, their representatives, members of the public and a wide range of staff groups, either in a pharmacy or in a ward and referring queries to the relevant member of the pharmacy team when necessary
- Drawing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
- Pre-packing, assembling and labelling medicines
- Ensuring that health and safety requirements are met
Where you'll work
75 Park Lane East
Tipton
DY4 8RP
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WALSALL COLLEGE
Training course
Pharmacy services assistant (level 2)
What you'll learn
Course contents
- receive and log prescriptions
- assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
- work according to legislative requirements, and organisational policies
- order, receive, maintain and issue pharmaceutical stock
- provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
- work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
- act in accordance with systems and organisational governance
- recognise and act within the pharmacy regulatory, legal and ethical standards
- support the team in the development of others
- maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
- communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
- handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
- use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
- demonstrate person centred care and support within a pharmacy setting
- make pharmacy patients and patient safety your first concern
- use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
- maintain the interests of patients and the health of the public
- promote and advocate equality, diversity and inclusion
- promote healthy lifestyles to customers
- work safely within the parameters of your role using Standard Operating Procedures
- apply policies which relate to health and safety at work
- act appropriately in situations to prevent harm to yourself and others
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Training schedule
Level 2 Pharmacy Services Assistant Apprenticeship standard.
Weekly release at our Walsall Campus - 1 day per week (term time only)
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Full-time apprentices will typically spend 15 months on-programme (before the gateway) working towards the occupational standard, with off the-job training
The purpose of the end point assessment (EPA) is to test that an apprentice is fully capable of doing their job before they receive their apprenticeship certificate. It also helps to demonstrate that what an apprentice has learned can be applied in the real world.
The focus is now on the outcome of an apprenticeship and apprentices have to demonstrate the knowledge, skills and behaviours that employers have identified they need.
Essential qualifications
GCSE in:
- English (grade 4)
- maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
Duggals Chemist is your local and innovative pharmacy in Tipton. We’ve made it our priority to support the people at all times. We have a firm belief that serving the people requires not only constant commitment and professionalism but also compassion towards their healthcare needs.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
A successful apprenticeship will possibly lead to a full-time permanent contract
Level 3 progressions (Pharmacy Technician) are also available
The contact for this apprenticeship is:
WALSALL COLLEGE
Kerry Hall
khall@walsallcollege.ac.uk
The reference code for this apprenticeship is VAC2000043295.
Closes in 13 days (Tuesday 25 August 2026 at 11:59pm)
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