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Level 2 Pharmacy services Assistant Apprentice
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Start your career in pharmacy with a Level 2 Pharmacy Services Assistant Apprenticeship
Gain hands-on experience while learning to support patients, process prescriptions, manage stock, and work as part of a pharmacy team. Develop valuable skills and knowledge for a rewarding career in pharmacy.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Typical duties for a Level 2 Pharmacy Services Assistant Apprentice could include:
- Supporting customers and patients at the pharmacy counter.
- Receiving and processing prescriptions.
- Preparing and assembling medicines under supervision.
- Labelling and dispensing prescriptions accurately.
- Ordering, receiving, and storing medicines and pharmacy stock.
- Checking stock levels and expiry dates.
- Maintaining a clean, safe, and organised pharmacy environment.
- Using pharmacy computer systems and maintaining accurate records.
- Supporting the wider pharmacy team with day-to-day tasks.
- Following pharmacy procedures, confidentiality requirements, and health and safety guidance.
- Developing knowledge of medicines and common health conditions.
- Communicating professionally with patients, customers, and healthcare professionals.
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- 44-46 Hillwood Road, Birmingham, B31 1DJ
- 4 Shenley Green, Birmingham, B29 4HH
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HALESOWEN COLLEGE
Training course
Pharmacy services assistant (level 2)
Course contents
- Receive and log prescriptions
- Assemble prescribed items, undertake an in-process accuracy check, and issue prescribed items
- Work according to legislative requirements and organisational policies
- Order, receive, maintain, and issue pharmaceutical stock
- Provide appropriate advice when authorised on supplied medicines and products, their storage, and disposal
- Work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
- Act in accordance with systems and organisational governance
- Recognise and act within the pharmacy regulatory, legal, and ethical standards
- Support the team in the development of others
- Maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
- Communicate effectively with the public, carers, and other health and social care professionals using a range of techniques to determine their needs and keep information confidential
- Handle information (record, report, and store information) related to individuals and/or patients in line with local and national policies
- Use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
- Demonstrate person-centred care and support within a pharmacy setting
- Make pharmacy patients and patient safety your first concern
- Use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer, etc.
- Maintain the interests of patients and the health of the public
- Promote and advocate equality, diversity, and inclusion
- Promote healthy lifestyles to customers
- Work safely within the parameters of your role using Standard Operating Procedures
- Apply policies which relate to health and safety at work
- Act appropriately in situations to prevent harm to yourself and others
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Training schedule
The apprentice will gain practical, on-the-job experience within the pharmacy while completing their Level 2 Pharmacy Services Assistant apprenticeship with Halesowen College. Training will include online learning, regular tutor/assessor support, and dedicated off-the-job training to develop the knowledge and skills required for the role.
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Desirable qualifications
- GCSE in:
- Maths and English (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Non-judgemental
- Patience
Other requirements
This apprenticeship will be based across two pharmacy branches, both of which are part of the same employer, MSN Lunts. You will be based at GR Pharmacy on Mondays and Fridays, and at Aston Pharmacy on Tuesdays and Wednesdays. You must therefore be flexible and able to travel between both branches. Saturday working may also be required, depending on the needs of the business.
MSN Lunts Pharmacy Group is an established community pharmacy group providing a range of NHS and private healthcare services across its branches. The group is committed to providing accessible, friendly, and professional pharmacy services to local communities. This apprenticeship offers the opportunity to gain experience across two of its Birmingham branches, GR Pharmacy on Hillwood Road and Aston Chemist on Shenley Lane, while developing valuable skills within a supportive pharmacy team.
https://msnpharmacy.co.uk/ (opens in new tab)
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
On successful completion of the Level 2 Pharmacy Services Assistant Apprenticeship, the apprentice can progress into a permanent Pharmacy Services Assistant role and continue developing their career within pharmacy. They may also have the opportunity to progress to a Level 3 Pharmacy Technician Apprenticeship, subject to the relevant entry requirements.
The contact for this apprenticeship is:
HALESOWEN COLLEGE
Tess Harris
The reference code for this apprenticeship is VAC2000050333.
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