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Level 2 Pharmacy Services Assistant Apprenticeship

Willenhall
£12.5k/yr
Posted 1 day ago
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Level 2 Pharmacy Services Assistant Apprenticeship

New Invention Pharmacy
Willenhall (WV12 5EA)
Closes in 13 days (Monday 19 October 2026 at 11:59pm)
Posted on 5 October 2026

Summary

A Level 2 Pharmacy Services Assistant apprenticeship involves supporting pharmacists and pharmacy teams with dispensing medicines, serving customers, stock management, prescriptions, and maintaining a safe, professional pharmacy environment. You’ll learn on the job alongside training and assessments.

Wage: £12,480 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices: Minimum wage rates (opens in new tab)

Training course: Pharmacy services assistant (level 2)
Hours: Opening times: Monday–Friday 9am–6pm, Saturday 9am–2pm
You will work a minimum of 30 hours per week, including every Saturday

Start date: Monday 2 November 2026
Duration: 1 year
Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support the pharmacist and wider pharmacy team with the day-to-day running of the pharmacy
  • Receive, process, and prepare prescriptions accurately and efficiently
  • Assemble and dispense medicines under supervision
  • Label and package medicines in line with pharmacy procedures
  • Provide a friendly and professional service to patients and customers
  • Answer routine queries and direct patients to the pharmacist when appropriate
  • Order, receive, check, and put away pharmacy stock
  • Monitor stock levels, expiry dates, and storage conditions
  • Maintain a clean, organised, and safe working environment
  • Follow pharmacy procedures, legal requirements, and confidentiality guidelines
  • Support with NHS and private prescription administration
  • Assist with maintaining accurate records and pharmacy documentation
  • Work effectively as part of the pharmacy team
  • Complete all required apprenticeship training, learning, and assessments
  • Develop knowledge and skills to work safely and confidently as a Pharmacy Services Assistant

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Where you'll work

18 The Square, Lichfield Road
Willenhall WV12 5EA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider: HALESOWEN COLLEGE
Training course: Pharmacy services assistant (level 2)
Understanding apprenticeship levels (opens in new tab)

What you'll learn

  • Course contents: receive and log prescriptions, assemble prescribed items, undertake an in-process accuracy check and issue prescribed items, work according to legislative requirements, and organisational policies, order, receive, maintain, and issue pharmaceutical stock, provide appropriate advice when authorised on supplied medicines and products, their storage, and disposal, work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy, act in accordance with systems and organisational governance, recognise and act within the pharmacy regulatory, legal, and ethical standards, support the team in the development of others, maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal, communicate effectively with the public, carers, and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential, handle information (record, report, and store information) related to individuals and/or patients in line with local and national policies, use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies, demonstrate person-centred care and support within a pharmacy setting, make pharmacy patients and patient safety your first concern, use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer, etc., maintain the interests of patients and the health of the public, promote and advocate equality, diversity, and inclusion, promote healthy lifestyles to customers, work safely within the parameters of your role using Standard Operating Procedures, apply policies which relate to health and safety at work, act appropriately in situations to prevent harm to yourself and others

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Training schedule: 100% remote delivery

Requirements

Essential qualifications

  • GCSE in: Maths and English (grade 3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working
  • Initiative
  • Non-judgemental
  • Patience

About this employer

New Invention Pharmacy is a community pharmacy in Willenhall, providing a wide range of NHS and private healthcare services. The pharmacy offers a friendly, patient-focused environment where an apprentice can gain valuable hands-on experience in dispensing, customer service, stock management, and supporting the delivery of pharmacy services.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

On successful completion of the Level 2 Pharmacy Services Assistant apprenticeship, you can progress into a permanent Pharmacy Services Assistant or Dispenser role. With further experience and development, you may have the opportunity to progress to the Level 3 Pharmacy Technician apprenticeship, leading towards becoming a qualified and registered Pharmacy Technician.

Ask a question

The contact for this apprenticeship is:
HALESOWEN COLLEGE
Tess Harris
tessharris@halesowen.ac.uk

The reference code for this apprenticeship is VAC2000057328.

Apply now

Closes in 13 days (Monday 19 October 2026 at 11:59pm)
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Skills

communication
attend to detail
work in an organised manner
customer service
teamwork principles
show initiative
keep an open mind
exercise patience
hygiene in a health care setting
medicines
medicines for self-medication
follow procedures to control substances hazardous to health
check information on prescriptions
respond to changing situations in health care
inform policy makers on health-related challenges
handle the logistics of medicinal products
communicate with customers
contribute to continuity of health care
use e-health and mobile health technologies
maintain pharmaceutical records

Location

18 The Sq, Willenhall WV12 5EA, UK

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