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Level 2 Pharmacy services Assistant Apprenticeship
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Pharmacy Apprenticeship
A pharmacy apprenticeship provides practical healthcare experience while you earn and learn. You’ll develop skills in patient care, medicines management, and teamwork, gain recognised qualifications, and build a strong foundation for a rewarding career in pharmacy and healthcare.
What you'll do at work
- Assisting with dispensing prescriptions
- Serving customers and patients at the counter
- Providing advice on over-the-counter medicines (under supervision)
- Managing stock and ordering medicines
- Checking expiry dates and storing medicines safely
- Processing prescriptions and payments
- Supporting pharmacists with daily operations
- Maintaining patient confidentiality and records
- Keeping the pharmacy clean and organised
- Learning pharmacy regulations and healthcare procedures
Where you'll work
95 The Broadway
Stourbridge
DY8 3HX
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HALESOWEN COLLEGE
Training course
Pharmacy services assistant (level 2)
What you'll learn
Course contents
- Receive and log prescriptions
- Assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
- Work according to legislative requirements, and organisational policies
- Order, receive, maintain and issue pharmaceutical stock
- Provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
- Work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
- Act in accordance with systems and organisational governance
- Recognise and act within the pharmacy regulatory, legal and ethical standards
- Support the team in the development of others
- Maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
- Communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
- Handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
- Use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
- Demonstrate person centred care and support within a pharmacy setting
- Make pharmacy patients and patient safety your first concern
- Use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
- Maintain the interests of patients and the health of the public
- Promote and advocate equality, diversity and inclusion
- Promote healthy lifestyles to customers
- Work safely within the parameters of your role using Standard Operating Procedures
- Apply policies which relate to health and safety at work
- Act appropriately in situations to prevent harm to yourself and others
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Training schedule
The Level 2 Pharmacy Services Assistant apprenticeship training is delivered remotely, with online training sessions held once per month led by a dedicated assessor from Halesowen College. Apprentices receive structured learning, progress reviews, and one-to-one support while developing workplace skills and completing coursework alongside their pharmacy role.
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Essential qualifications
- GCSE in:
- Maths and English (grade 3)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Non judgemental
- Patience
About this employer
Broadway Pharmacy & Travel Clinic is a friendly, independent community pharmacy providing NHS and private healthcare services to the local area. The pharmacy offers prescription dispensing, travel vaccinations, health advice, and patient-focused care, creating a supportive environment ideal for apprentices to develop practical pharmacy and customer service skills.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
After completing a Level 2 Pharmacy apprenticeship, learners typically progress into a permanent Pharmacy Assistant role or move on to a Level 3 Pharmacy Technician apprenticeship, gaining further clinical skills, qualifications, and opportunities for career development within pharmacy or wider healthcare settings.
Ask a question
The contact for this apprenticeship is:
HALESOWEN COLLEGE
Tess Harris
tessharris@halesowen.ac.uk
01216027777
The reference code for this apprenticeship is VAC2000049250.
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