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Level 3 Business Admin Apprentice
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Level 3 Business Admin Apprentice
London (SW9 8BJ)
Closes on Monday 16 November 2026
Summary
If you are looking to kick‑start your career in a lively, creative environment where no two days look the same, this could be right up for you. This role is perfect for someone who loves staying organised, enjoys problem-solving, and does not mind rolling up their sleeves when needed.
- Wage: £15,600 for your first year, then could increase depending on your age
- National Minimum Wage rate for apprentices: Minimum wage rates (opens in new tab)
Training course
Business administrator (level 3)
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Key Responsibilities
Logistics & Order Management
- You will be a key part of keeping orders moving smoothly from start to finish.
- Receiving deliveries, checking stock, logging items and reporting any issues
- Packing and prepping orders to make sure they are shipped out in perfect condition
- Preparing delivery notes, shipping labels and other logistics paperwork
- Booking in shipments and working with couriers and freight partners
- Updating clients on delivery timelines and order progress
- Keeping the stockroom tidy, organised and easy to navigate
- Gathering products’ costs, stock levels and lead times from suppliers
- Sourcing products from UK and international suppliers to find the best options for clients
Digital Marketing & Content Support (secondary focus)
- Creating simple, engaging content for our social platforms
- Assisting on newsletters, marketing emails and other campaigns
- Helping track campaign performance and spotting what works well
- Contributing ideas for social posts, blogs and company updates
General Office Admin
- Updating product details, pricing and client info in our CRM
- Keeping databases neat and accurate
- Filing quotes, invoices, catalogues and general documents
- Helping with phone and email enquiries
Required Skills
- A team player with a can-do attitude
- Organised, detail-focused, and great at juggling multiple tasks
- Interested in learning about production, logistics, and the world of branded merchandise
- Comfortable with numbers and happy to get stuck into quotes and pricing
- Keen to develop marketing and social media skills
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
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Training provider
LONDON SOUTH EAST COLLEGES
Training course
Business administrator (level 3)
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- Write letters or emails, create proposals, perform financial processes, record and analyse data.
- Choose the most appropriate IT solution to suit the business problem.
- Update and review databases, record information and produce data analysis where required.
- Produce accurate records and documents including emails, letters, files, payments, reports and proposals.
- Make recommendations for improvements and present solutions to management.
- Draft correspondence, write reports and able to review others' work.
- Maintain records and files, handle confidential information in compliance with the organisation's procedures.
- Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement.
- Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
- Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation.
- Demonstrates ability to influence and challenge appropriately.
- Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
- Uses the most appropriate channels to communicate effectively.
- Demonstrates agility and confidence in communications, carrying authority appropriately.
- Understands and applies social media solutions appropriately.
- Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard.
- Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work.
- Is able to review processes autonomously and make suggestions for improvements.
- Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
- Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
- Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
- Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
- Manages resources e.g. equipment or facilities.
- Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
- Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report.
- Plans required resources to successfully deliver projects.
- Undertakes and leads projects as and when required.
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Requirements
Essential qualifications
- GCSE in: Maths and English (grade A*-C / 9-4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Team working
- Creative
- Initiative
- Patience
- Physical fitness
About this employer
BX Merchandise has been creating awesome, brand-aligned promo merchandise products from our Brixton HQ since 2007. We are big on sustainability, love fresh ideas, and make merch that people actually want to keep, not just shove in a drawer. Join us and be part of a team that is all about creativity, innovation, and making a real impact!
http://www.bxmerchandise.com (opens in new tab)
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Progression after the apprenticeship
Ask a question
The contact for this apprenticeship is:
LONDON SOUTH EAST COLLEGES
The reference code for this apprenticeship is VAC2000058810.
Apply now
Closes on Monday 16 November 2026
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