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Level 3 Business Administration Apprentice
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We are looking for a Business Administration Apprentice to join HycAero, a Score company based at our facility in Burnley, England.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Due to continued growth within HycAero we are looking for a Business Administration Apprentice to join our aerospace manufacturing business.
Score Group offers an opportunity with a company that is deeply committed to helping our people to learn, upskill and develop their careers. If you are looking to develop your skills as an Administrator, in a business with excellent growth opportunities across a range of industrial sectors, and like the sound of an attractive salary, contributory pension, excellent benefits and the opportunity to learn from great colleagues, then please review the job outline below - we’d love to hear from you!
This is an exciting opportunity for someone at the beginning of their career who wants to develop a broad understanding of how a specialist aerospace manufacturing business operates. The role will initially focus on learning our bespoke business systems and supporting day-to-day administration, before progressively developing into production planning, scheduling and customer-facing responsibilities.
The successful apprentice will gain experience across different areas of the business, developing the knowledge, confidence and commercial awareness required to progress into a Production Controller role.
You will work closely with colleagues across the business and gain an understanding of how customer requirements, production capacity, quality, delivery and internal priorities all interact to ensure work is completed efficiently and on time.
Primary responsibilities
- Learning to use HycAero's bespoke software and business systems.
- Carrying out general business and production administration.
- Booking in purchase orders and ensuring information is accurately recorded.
- Maintaining accurate records and updating internal systems.
- Supporting the administration of customer orders and requirements.
- Developing basic communication skills when dealing with customers and suppliers.
- Assisting colleagues with day-to-day administrative and operational tasks.
- Learning how information flows between sales, purchasing, production, quality and other departments.
- Developing an understanding of the aerospace manufacturing environment and the importance of accuracy, traceability and attention to detail.
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Where you'll work
Unit 2
Widow Hill Court
Burnley
BB10 2TT
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BURNLEY COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
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Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The apprentice will study the Level 3 Business Administration Apprenticeship.
Day-release training will take place on Thursdays at Burnley College.
Essential qualifications
GCSE in:
- Maths and English (grade A*-C/9-4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Potential progression into full-time employment on successful completion of the apprenticeship.
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