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Level 3 Business Administration Apprenticeship
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Gain hands-on experience and provide vital support across various departments, ensuring smooth and efficient business operations. This role involves a range of administrative tasks including managing communications, support internal meetings, handle data entry while maintaining records in accordance with procedures.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Role Overview
As a Business Administration Apprentice you’ll provide vital support across various departments, ensuring smooth and efficient business operations. This role involves a range of administrative tasks including managing communications, support internal meetings, handle data entry while maintaining records in accordance with procedures.
The role will offer the opportunity to gain hands-on experience in office administration, developing organisational and time management skills, and learn to use business software and tools.
Supported by experienced professionals, the business administration apprentice will contribute to improving office procedures and customer service, ultimately supporting the overall productivity and success of the company.
Key Responsibilities and Tasks
- Ensure that the reception area is always covered, well presented and visitors greeted in a friendly, efficient and professional manner
- Prepare and clear down meeting rooms and refreshments for meetings as required – coordinating with catering providers and the team as required to ensure everything is managed efficiently
- Undertake purchasing as required to ensure stock is delivered on time, cost effectively and efficiently
- Support and follow purchase requests, purchase orders and supplier procedures where necessary
- Support the goods-in process, managing the administration of deliveries efficiently as well as send post, goods and parcels as required following the appropriate procedure
- Assist the Paragraf team with any enquiries that come up throughout the day
- Participate in facilities/office operations as needed
- Support HR initiatives and activities
- Provide ad hoc admin support across the business as required
What We’re Looking For
Education and Qualifications:
- A minimum 6 GCSE’s grade 4 or above including Maths, English Language and ICT
Experience:
- Prior experience in a commercial business
Skills and Knowledge:
- Knowledge of MS Office: Excel, Word, Outlook & PowerPoint
- Organised and thorough approach to tasks
- Good communication skills, both verbal and written
- Enthusiastic, polite and friendly approach
- Discretion and confidentiality
- Committed and proactive approach to tasks
Communication:
- Good communication skills
- Ability to communicate at all levels with both internal and external contacts
- Ability to present information clearly and appropriately for the audience
Additional Factors:
- Respect and adherence to confidentiality and critical matters
- Responsible for ensuring a safe and healthy work environment by complying with company policies and processes and all relevant regulations, including the use of PPE, as appropriate to the level and scope of the role. This includes participation in health and safety training and reporting of any potential hazards or breaches of safety protocols in the appropriate manner
- UK Driving licence
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Apprenticeship Details
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Business administrator (level 3)
Course Contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
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Training Schedule
You will spend 1 day out of every 3 weeks at Peterborough college, where 'off the job training' will take place.
You will continue the off the job training at Paragraf, where you'll be provided with mentoring, shadowing and training opportunities amidst your role responsibilities.
After successfully completing the apprenticeship you will earn a Level 3 Business Administrator Apprenticeship Standard.
Essential Qualifications
- GCSE in:
- English (grade 4 or higher)
- ICT (grade 4 or higher)
- Maths (grade 4 or higher)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Company Overview
Paragraf’s patented contamination-free deposition technology delivers game-changing opportunities for the commercialisation of graphene by allowing the manufacture high-purity graphene layers at scale.
Building on our proprietary graphene process, we are the first company in the world to mass produce graphene-based electronic devices using standard semiconductor processes enabling high-performance, cost-effective manufacturing. The company not only specialises in the production of high-purity graphene but also its seamless integration into ready to use electronic products that can be quickly adopted by our customers and partners to support the advancement of their own technologies.
At Paragraf we are committed to materially transforming electronics through the development of high-purity graphene and other two-dimensional materials products that will facilitate massive improvements in the performance and significant reduction in the energy requirements and carbon footprints of technologies across all aspects of life.
Paragraf is a global company with separate R&D and manufacturing sites near Cambridge in the UK, an applications development lab in San Diego, USA, a subsidiary office serving the APAC region in Shanghai, China and a subsidiary in Abu Dhabi, UAE.
Career Progression
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
Due to the size of the company, there can sometimes be opportunities to progress in different areas of the company, during the apprenticeship and working with other departments there might be an interest area that the apprentice might want to explore post study. We will try and facilitate progression as much as possible when opportunities become available.
Our previous apprentice moved from a Business Admin role into supporting our procurement team and undertaking another (higher) apprenticeship.
Contact Information
The contact for this apprenticeship is:
INSPIRE EDUCATION GROUP
Kristine Vaivode
kristine.vaivode@ieg.ac.uk
The reference code for this apprenticeship is VAC2000043025.
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