Level 3 Business Administration Apprenticeship

LNE ROAD TRANSPORT LTD

Drum 63, Drum Industrial Estate
Birtley, Co Durham
DH2 1ST

Closes in 14 days (Thursday 29 October 2026)
Posted on 13 October 2026

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Summary

LNE Road Transport Ltd and Crosskey & Harrison Ltd are seeking a motivated and ambitious individual to join our Transport Department as an Apprentice Transport Administrator. This is an excellent opportunity for someone looking to build a long-term career within the transport and logistics industry.

Wage: £16,640 a year

Training course: Business administrator (level 3)

Hours: Monday to Friday, 08:30 to 17:00 (40 hours per week including training time), although start and finish times may vary according to business needs.

Start date: Monday 9 November 2026

Duration: 1 year 6 months

Positions available: 1

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Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Working alongside experienced transport professionals, you will gain knowledge and experience in:

• Vehicle compliance and transport legislation
• Driver hours and working time directive regulations
• Tachograph analysis and reporting
• Daily transport planning and vehicle scheduling
• Fleet maintenance planning and record keeping
• PMI and vehicle inspection management
• Loaded brake test and compliance documentation
• Driver defect reporting systems
• Customer service and client communication
• Route planning and transport operations
• Health and safety procedures
• DVSA and Traffic Commissioner compliance requirements
• General transport administration and office management

Where you'll work

Drum 63, Drum Industrial Estate
Birtley, Co Durham
DH2 1ST

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Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GATESHEAD COUNCIL

Training course

Business administrator (level 3)

What you'll learn

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:

• Write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages.
• Choose the most appropriate IT solution to suit the business problem.
• Update and review databases, record information and produce data analysis where required.
• Produce accurate records and documents including: emails, letters, files, payments, reports and proposals.
• Make recommendations for improvements and present solutions to management.
• Draft correspondence, write reports and review others' work.
• Maintain records and files, handle confidential information in compliance with the organisation's procedures.
• Coach others in the processes required to complete these tasks.
• Exercise proactivity and good judgement.
• Make effective decisions based on sound reasoning and deal with challenges in a mature way.
• Seek advice from more experienced team members when appropriate.
• Build and maintain positive relationships within their own team and across the organisation.
• Demonstrate ability to influence and challenge appropriately.
• Become a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrate good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Use the most appropriate channels to communicate effectively.
• Demonstrate agility and confidence in communications, carrying authority appropriately.
• Understand and apply social media solutions appropriately.
• Answer questions from inside and outside of the organisation, representing the organisation or department.
• Complete tasks to a high standard.
• Demonstrate the necessary level of expertise required to complete tasks and apply themselves to continuously improve their work.
• Review processes autonomously and make suggestions for improvements.
• Share administrative best-practice across the organisation e.g. coach others to perform tasks correctly.
• Apply problem-solving skills to resolve challenging or complex complaints and be a key point of contact for addressing issues.
• Take responsibility for initiating and completing tasks, manage priorities and time to meet deadlines.
• Positively manage the expectations of colleagues at all levels and set a positive example for others in the workplace.
• Make suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manage resources e.g. equipment or facilities.
• Organise meetings and events, take minutes during meetings and create action logs as appropriate.
• Take responsibility for logistics e.g. travel and accommodation.
• Use relevant project management principles and tools to scope, plan, monitor and report.
• Plan required resources to successfully deliver projects.
• Undertake and lead projects as and when required.