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Level 3 Business Administration Apprenticeship - The People's Learning Trust
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Role Overview
The Trust Administrator (Apprentice) provides support to the Chief Executive Officer, Senior Leadership Team, and Central Services Team while undertaking a Level 3 Business Administrator Apprenticeship. Working with colleagues, the postholder will develop the skills and behaviors needed to become an effective administrator.
Responsibilities
- Providing confidential administrative support to the Chief Executive Officer while developing an understanding of executive administration
- Supporting the effective organization of the CEO's diary, arranging meetings, appointments, and events, ensuring priorities are managed appropriately with guidance where required
- Acting as a professional first point of contact on behalf of the CEO, responding to telephone calls, emails, and enquiries in a courteous, timely, and confidential manner
- Assisting with the preparation of agendas, briefing papers, reports, presentations, correspondence, and other documentation using Microsoft Office 365
- Learning to produce accurate meeting minutes, action logs, and follow-up documentation for meetings attended by the CEO and Senior Leadership Team
- Supporting the monitoring and tracking of actions arising from meetings to ensure agreed deadlines are met
- Assisting with travel arrangements, accommodation bookings, hospitality, and meeting logistics
- Supporting the preparation and coordination of Board and Committee documentation
- Maintaining confidential electronic and paper filing systems in accordance with Trust procedures and data protection requirements
- Assisting with academy onboarding, conversion, and Trust development projects through effective administrative coordination
- Collecting, collating, and presenting information requested by senior leaders
- Supporting basic financial administration, including the raising of purchase orders and processing of administrative requests in accordance with Trust procedures
- Assisting with the ordering and management of office supplies and equipment
- Contributing ideas that improve administrative systems, digital processes, and ways of working across the Trust
Apprenticeship Details
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
The Trust Administrator (Apprentice) will provide professional administrative support to the Chief Executive Officer (CEO), Senior Leadership Team, and Central Services Team, whilst undertaking a structured Level 3 Business Administrator Apprenticeship. Working alongside experienced colleagues, the postholder will develop the knowledge, skills, and behaviors required to become an effective business administrator within a Multi Academy Trust. The role offers the opportunity to gain practical experience across a range of business functions including Executive Administration, Governance, Human Resources, Communications, Estates, and Compliance, whilst completing the nationally recognized apprenticeship standard.
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The apprentice will receive comprehensive training, coaching, and mentoring throughout the programme and will progressively take on greater responsibility as their knowledge, confidence, and competence develop. The postholder will contribute to delivering an efficient, professional, and customer-focused administrative service that supports the Trust's strategic priorities and enables academies to provide the very best education for children and young people.
Course Contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- Write letters or emails
- Create proposals
- Perform financial processes
- Record and analyse data
Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
Produces accurate records and documents including:
- Emails
- Letters
- Files
- Payments
- Reports
- Proposals
Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and is able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
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Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities, and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training Schedule
- Qualification: Level 3 Business Administration
- Duration: 18 months
- Delivery: All learning will be delivered online alongside full-time placement at the trust
Requirements
- GCSE in:
- Maths and English (grade 4)
- Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Contact Information
- Company: LET ME PLAY LIMITED
- Contact Person: Horiya
- Email: horiya.haji@lmpeducation.org
Application Deadline
Closes in 20 days (Tuesday 1 September 2026 at 11:59pm)
Reference Code: VAC2000047693
Additional Information
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab). Possible full-time employment upon completion of the apprenticeship.
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