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Level 3 Business Administrator Apprenticeship
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Join Autotruck at our Wigtoft site as an Apprentice Business Administrator
You will support daily operational tasks and servicing administration.
Wage
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Minimum wage rates (opens in new tab)
Training course
Business administrator (level 3)
Hours
Monday to Friday - working in weekly rotating shift patterns:
- Early: 8am - 4:30pm
- Late: 9:30am - 6pm
40 hours a week
Start date
Wednesday 30 September 2026
Duration
1 year 6 months
Positions available
1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
On a normal day, the apprentice will carry out the following tasks:
- Create Job Cards: Generate job cards for incoming customer HGVs, vans, and trailers.
- Update Job Cards & Invoicing: Input used parts and labour costings onto job cards to prepare them for customer invoicing.
- Manage Parts & Suppliers: Order and collect required HGV parts from suppliers and negotiate prices to keep costs reasonable.
- Collaborate with Technicians: Work directly with the workshop technicians to keep daily operations running smoothly and ensure high customer satisfaction.
- Use Sage Systems: Enter operational data and process administrative information using the Sage software system.
- File & Audit Paperwork: File away all supporting paperwork and ensure documentation is complete, accurate, and up to date.
- Provide Departmental Support: Offer general administrative support to the Staples Vehicle Maintenance Unit servicing department.
- Maintain Office Environment: Perform general light office cleaning duties to keep the workspace tidy.
Where you'll work
Main Road
Wigtoft
Boston
Lincolnshire
PE20 2NX
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
INSPIRE EDUCATION GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- Write letters or emails
- Create proposals
- Perform financial processes
- Record and analyse data.
Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
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Produces accurate records and documents including:
- Emails
- Letters
- Files
- Payments
- Reports and proposals.
Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will spend 1 day out of every 3 weeks at Peterborough college, where the 'off the job training' will take place
Off-the-job training will follow the time allocations outlined in the Occupational Standard
You will continue the off the job training at Autotruck Ltd, where you'll be provided with mentoring, shadowing and training opportunities amidst your role responsibilities
After successfully completing the apprenticeship, you will earn a Level 3 Business Administrator Apprenticeship Standard
Essential qualifications
GCSE in:
- English (grade 4 or higher)
- Maths (grade 4 or higher)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Initiative
- Patience
Other requirements
Ideally, a driver's licence and access to own vehicle, or comfortable means of commuting to and from the workplace and college
Established in August 2020, Autotruck is looking to provide the Lincolnshire haulage industry with a professional, fast, motivated and highly skilled truck and trailer service centre. https://www.autotruck.uk/ (opens in new tab)
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Upon successful completion of the Level 3 Business Administrator apprenticeship, the candidate will have the opportunity to transition into a full-time, permanent role with expanding responsibilities across the 2 workshops
The contact for this apprenticeship is
INSPIRE EDUCATION GROUP
Kristine Vaivode
The reference code for this apprenticeship is VAC2000054529.
Closes in 6 days (Tuesday 29 September 2026 at 11:59pm)
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