Find an apprenticeship
Level 3 IT Solutions Technician Apprenticeship
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Level 3 IT Solutions Technician Apprenticeship – Dereham Neatherd High School
INSPIRE ATA LIMITED Dereham (NR20 3AX)
Closes in 15 days (Friday 23 October 2026 at 11:59pm)
Posted on 7 October 2026
Summary
We are seeking an enthusiastic and dedicated IT Solutions Technician Apprentice to join our team at Dereham Neatherd High School, part of the Enrich Learning Trust. This is an excellent opportunity to gain hands-on experience supporting IT systems across an educational environment that values innovation, collaboration, and excellence.
Wage
- £15,392 for your first year, then could increase depending on your age
- National Minimum Wage rate for apprentices
Training
- IT solutions technician (level 3)
- Hours: Monday to Friday, 8:00am – 4:00pm (Friday until 3:30pm). 37 hours a week
- Start date: Monday 2 November 2026
- Duration: 1 year 5 months
- Positions available: 1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide first-line support for IT issues and service requests via the central helpdesk.
- Install, configure, and maintain hardware, software, and network systems.
- Monitor and maintain network security, ensuring compliance with data protection and GDPR regulations.
- Set up new users, manage accounts, and remove access when staff or students leave.
- Support the maintenance and repair of IT equipment, printers, and classroom devices.
- Assist with routine system backups and ensure network stability across the school.
- Provide technical assistance for audio-visual equipment and school events.
- Contribute to IT projects and upgrades across the Trust.
- Support cybersecurity awareness and promote safe digital practices among staff and students.
- Uphold safeguarding responsibilities and maintain confidentiality at all times.
Where you'll work
55 Norwich Road
Dereham
NR20 3AX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LEARNING FOR FUTURES LTD
Training course
IT solutions technician (level 3)
What you'll learn
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Training schedule
As an apprentice, you will receive a combination of structured online learning and practical, on-the-job training. You will work towards achieving the Level 3 IT Solutions Technician Apprenticeship standard, supported by experienced mentors and tutors. Regular progress reviews will help you develop your skills, confidence, and career prospects.
Requirements
Essential qualifications
- GCSE in: English (grade 4 - 9 or equivalent)
- Maths (grade 4 - 9 or equivalent)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Logical
- Team working
- Initiative
Other requirements
All applicants should be aware that, upon a successful offer of employment, a full enhanced DBS check will be completed in line with safer recruitment practices. Right-to-work verification and an online social media screening will also be conducted in accordance with Keeping Children Safe in Education guidance.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About this employer
Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
Upon successful completion of the apprenticeship, there may be opportunities for full-time employment within Dereham Neatherd High School or across the Enrich Learning Trust.
Ask a question
The contact for this apprenticeship is: LEARNING FOR FUTURES LTD
The reference code for this apprenticeship is VAC2000057894.
Apply now
Closes in 15 days (Friday 23 October 2026 at 11:59pm)
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills