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Level 3 Office Administrator Apprentice
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We are looking for an enthusiastic and organised Office Administrator apprentice to support our Sales, Lettings and Property Management teams, while gaining experience across all areas of a busy estate agency.
Key Responsibilities
General Administration
- Answering calls, emails and greeting clients.
- General filing, scanning and document preparation.
- Updating and maintaining accurate CRM records.
- Managing keys, post, stationery and general office organisation.
- Providing administrative support to the wider team.
Lettings Administration
- Preparing APTs and tenancy documentation.
- Processing and chasing tenant/guarantor referencing.
- Assisting with Right to Rent checks and tenancy compliance.
- Arranging inventories, check-ins and other tenancy appointments.
- Preparing move-in documentation and maintaining tenancy files.
- Assisting with renewals, rent reviews and general lettings administration.
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Property Management
- Logging maintenance issues and work orders.
- Liaising with and chasing contractors.
- Arranging inspections, inventories and check-outs.
- Monitoring and chasing Gas Safety Certificates, EICRs, EPCs and other compliance documents.
- Supporting the Property Management team with day-to-day administration.
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Sales Administration
- Maintaining property and sales records.
- Preparing and uploading sales documentation.
- Assisting with property particulars and marketing.
- Supporting the team with sales progression administration.
- General administrative support to the Sales team.
Marketing
- Preparing and scheduling social media content.
- Assisting with property and company marketing.
- Preparing the company's monthly email newsletter.
- Creating and sending email marketing campaigns.
- Maintaining marketing databases and mailing lists.
- Assisting with leaflets, brochures and other marketing materials.
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