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Level 3 Restaurant and Bar Manager Apprenticeship at Donnington Manor Hotel
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Food and Beverage Manager
As Food and Beverage Manager, you will oversee the day-to-day operation of the hotel's food and beverage outlets, ensuring guests receive a warm, professional, and memorable dining experience that reflects the hotel's high standards.
Key Responsibilities
- Oversee the day-to-day operation of the restaurant and bar
- Manage budgets, stock control, and supplier relationships
- Ensure compliance with licensing, food safety, health and safety, and hygiene regulations
- Maintain high standards of customer service and promptly resolve guest queries or complaints
- Work closely with the kitchen team to ensure efficient and seamless service delivery
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Person Specification
Essential
- Well-presented with a professional manner suited to a country house / manor hotel environment
- Passion for food, drink, and delivering exceptional hospitality
- Strong leadership, communication, and organisational skills
- Ability to remain calm and efficient in a fast-paced environment
Qualifications
- GCSE English (Grade A*-C / 9-4 or Level 2 equivalent) Essential.
- GCSE Maths (Grade A*-C / 9-4 or Level 2 equivalent) Essential.
Desired qualifications
- PILicenced to serve alcohol
- Level 3 Food Hygiene Certificate
- Wine or beverage service qualification (e.g. WSET)
- Experience using EPOS and restaurant reservation systems
- Demonstrated experience managing food and beverage operations, including restaurant, bar, and event service
- Relevant qualification in Hospitality Management, Business Management
- Strong knowledge of food and beverage service standards
- Excellent customer service skills
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