Job Opportunity at Ark Charter Academy

About the Role

We are looking for an enthusiastic and hard-working individual to join Ark Charter Academy. As a Business Admin Apprentice, you will gain many new skills to help you develop throughout the apprenticeship. If you are looking to start a career in admin, apply now!

What You'll Do at Work

• Reception cover for 2 hours a day, answering phone calls, taking messages, and connecting calls to other departments
• Undertake administrative tasks, such as photocopying, fax transmissions, processing mail, maintaining filing systems, archives, and resource libraries, and updating information
• Use of Microsoft applications such as Outlook, Word, Excel, SharePoint, and Forms
• Produce correspondence and reports from written documents
• Learn to accurately input data into computerized systems, databases, and spreadsheets and process and retrieve data as necessary
• Liaise with staff, clients, and other agencies to share information where appropriate, ensuring that academy procedures are properly followed
• Minute, produce, and distribute accurate records of meetings
• Assist with the administration of financial processes, including collection and distributions of monies and banking, processing invoices, arranging countersignature, and payments
• Order and maintain stocks of relevant stationery and forms, with the agreement of the Business Manager
• Learn to provide support to individual managers as required, including diary management, travel planning, arranging and supporting events, and arranging and servicing meetings
• Learn to contribute to the organisation of an event
• Learn how to develop a presentation
• Learn how to answer and resolve an issue for staff, students, or other stakeholders
• Learn data protection regulation and contribute to processing procedures within the academy
• Build and maintain positive relationships with all stakeholders

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training Provider

LET ME PLAY LIMITED

Training Course

Business Administrator (Level 3)

What You'll Learn

Course Contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation to write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports, and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.