Key duties and responsibilities

• Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity, and performance.
• Working as part of a team to deliver, support, and promote library and information services to all.
• Run and assist with library events and promotions aimed at all age ranges including children, teenagers, and adults.
• Leading Bookbug sessions for young children.
• Undertake library routines including shelving, processing, and repairing library stock.
• Inputting and checking databases and maintaining reservation systems.
• Cash handling procedures.
• Helping customers to make best use of library resources including e-resources.
• Opening and closing of the library when required.
• Undertaking any other duties as required to ensure efficient and effective service delivery across the library network.
• Pursue continuous professional development and contribute to the continuous improvement of Library and High Life Highland as a whole.
• Attend and undertake any training online or in person.
• Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
• Assist and support other areas of High Life Highland with particular projects, training, or in the event of holidays or sickness working cross-functionally across the Library team.
• Maintain an awareness and knowledge of the risk management responsibilities appropriate to their role, as identified within the HLH Risk Policy and associated guidance documentation.