Main Duties and Responsibilities

• Manage the day-to-day operation of the Research Reserve unit, liaising with customers, planning and allocating work, monitoring job progress and performing regular quality checks, adjusting workflows and priorities as appropriate.
• Manage staff and volunteers in Research Reserve and those responsible for print collection management at all library sites. Allocate work, undertake performance reviews and evaluate training requirements.
• Be responsible for the co-ordination of all Research Reserve research material circulation, including managing donations, relegation of low-use materials, relocation/identification of special collections and disposal of un-wanted materials.
• Administer and maintain the library’s geographic locator-based collection management system, CAIASoft, working closely with the supplier to ensure optimum integration with core library business systems.
• Oversee collection management of physical material to ensure items are catalogued, stored and preserved in accordance with Library policies and procedures.
• Oversee promotion and exhibiting of print collections, liaising with academic colleagues, external stakeholders and Student Life team members.
• Provide 1:1 assistance and training to end-users utilising library systems such as CAIASoft and Alma.
• Use expertise to test and implement interventions (system improvements, training, guidance, etc.) to improve collection management workflows and streamline administrative processes.
• Act as key contact for the British Library’s EThOS service, disseminating information to staff, administering harvesting protocol and ensuring Bangor University theses are compliant and accessible.
• Act as key contact for the University Print Unit and external binding company.
• Contribute to policies and procedures as required.
• Undertake Library Collections projects as required, playing a key role in collection management related projects, analysing information and providing expert advice and recommendations.
• Be involved in the production of relevant content for library web pages.
• Provide management information, statistics and reports as appropriate.

Other Duties And Responsibilities

• To undertake other duties as may be necessary or may be determined by the line manager consistent with the responsibilities of the grade.
• The post holder will be expected to participate in performance review and developmental activities.
• The post holder will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy and the University’s Welsh Language Policy and the Welsh Language Standards.
• The post holder has a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for themselves and for other members of staff, students and visitors affected by their actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments.
• The post holder must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their post.

Person Specification

Essential

Qualifications and Training

• 2 AS Levels or 1 A level or NVQ level 4 in a relevant subject area and/or relevant experience commensurate with the duties of this role.

Experience and Knowledge

• Experience in creating procedure and workflow documentation.
• Experience of following complex procedures.
• Experience of training and supervising staff.
• Experience of cataloguing and metadata management.
• Excellent understanding of geographic locator-based stock management systems.

Skills and Abilities

• Well-developed IT skills, including use of the library management system, digital resources, e-mail and Office 365 software.

• Excellent problem-solving skills.

• Ability to supervise and motivate team members to be proactive and innovative.

• Ability to work flexibly and on own initiative without supervision.

• Excellent communication and customer care skills.

• Excellent organisational and time management skills.

• High level of accuracy and attention to detail.

• Ability to explain complex ideas easily and effectively to a range of audiences.

• Ability to be proactive and identify and recommend changes or improvement where appropriate.

• Ability to collaborate successfully with Digital Services and other University colleagues and external organisations in a working environment characterised by rapid change.

• Enthusiasm and evidence of a proactive approach to continuous service improvement.

Desirable

Experience and Knowledge

• Working knowledge of the lifecycle of physical material.
• Experience of working with spreadsheets and the advanced features of MS Excel.

Skills and Abilities

• The ability to speak Welsh is desirable for this role.

General

The University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We strive to develop a workforce from all sections of the community regardless of sex, gender identity, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We promote and facilitate the use of the Welsh language through our progressive Welsh Language Policy. We comply with the Welsh Language Standards and are committed to equality of opportunity. You are welcome to apply for any job in English or Welsh and all applications submitted will be treated equally.

We are a member of Advance HE's Athena SWAN Gender Equality charter and hold a Silver award in recognition of our commitment to and progress towards gender equality within the University's policies, practices, and culture. We are proud to be a Disability Confident employer.

All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact.

All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references.

We have a legal responsibility to ensure that you have the right to work in the UK before you can start working for us. When you apply for this post you will be required to explain the basis upon which you believe you will able to live and work in the UK legally on the commencement date of the role should your application be successful. If you do not have the right to work freely in any position in the UK already, any offer of employment we will make to you will be subject to you