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Licensing Support Officer
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Stoke-on-Trent City Council,
Directorate: Housing, Regeneration and Operations
Section: City Compliance and Security
Location: The White House, Cromer Road, Northwood
Grade: Level 5
Salary: £26,403 - £28,598 per annum
Hours: 37 hours per week
Contract type: Fixed Term role available until 31st March 2028.
This advert is open to both internal and external applicants.
About Us
We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that's where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.
Stoke-on-Trent City Council's diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.
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Further information on the Council and our directorates
The Role
The Licensing Team sit within City Compliance and Security Team in Housing, Regeneration Operations. They are responsible for processing applications made in relation to the Licensing Act, Gambling Act, Taxi and Private Hire Licensing alongside others.
Key Responsibilities
- Check applications when they are submitted
- Verify accompanying documents such a Right to Work
- Process applications in required timescales
- Answer queries and questions, providing information as and when required
- Assist with new driver training and assessment
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About You
- Have good communication and interpersonal skills
- Able to use a range of IT packages
- Knowledge of licensing issues
- Experience of working within a busy environment office
What We Offer
- A competitive salary based on your skills, experience and talent
- Hybrid and flexible working options
- An excellent local authority benefits pension scheme
- Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
Further information on our Rewards and Benefits can be found here
For more information on the role, please contact the Recruiting Manager Rachel Wallwork, Rachel.wallwork@stoke.gov.uk
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