ExtraCare Charitable Trust
Lifestyle Manager

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The ExtraCare Charitable Trust is recruiting a Lifestyle Manager
Job Details
- Location: Milton Keynes (on-site)
- Job type: Permanent
- Hours per week: full time, 37.5
- Salary: £42,806pa
About the Role
As our Lifestyle Manager, you will lead the delivery of exceptional hospitality, wellbeing, and lifestyle services, creating a vibrant and engaging environment for residents while ensuring the highest standards of customer service and operational excellence.
What will you do as our Lifestyle Manager?
- Oversee and line manage delegated functions of the service which include Activities and Events, Volunteers, Catering, Bar, Retail (commercial units), Housekeeping and the Gym
- Build and manage relationships within the Village with staff, residents, volunteers, and network with the local community groups
- Bring your commercial experience to focus on delivering excellent customer service and achieve high performance and effective operational delivery, including developing and improving staff capability
- Ensure compliance for internal and external regulations
- Act as deputy to the Village Manager and have oversight and knowledge of all services within the village including care services
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Skills And Experience
Essential:
- Extensive experience in a management or senior role with a customer service or front of house focus
- Demonstrable business acumen including generating income and budget management (specifically profit and loss)
- Excellent organisational and time management skills
- Experience of managing staff and volunteers within a commercial business
- Ability to motivate and communicate effectively with staff, residents, external customers and other key stakeholders
Desirable:
- Experience of working in a retirement village setting or similar such as Golf Clubs or hotels, understanding the needs of our resident group
- Personal licence holder (or willingness to obtain)
- Qualifications in food hygiene, health and safety, NVQ/QCF or equivalent in Hospitality/management
Benefits
- 33 Days Annual Leave (FTE) Pro Rata for Part Time
- Enhanced Maternity & Paternity allowance
- Enhanced employer pension contribution
- Eligible for Blue Light Card discounts
- Attendance Reward
- Free Life Insurance
- Free use to our state of the art on site Gym
- Buy And Sell Holiday
- Cycle2work Scheme
- Employee Assistance Program
- On site parking


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About Us
ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.
ExtraCare is committed to making our recruitment practices as inclusive as possible. This includes making reasonable adjustments to support candidates throughout the recruitment process.
Next steps
- Applications to be submitted by: 15th September 2026
- Interview process: Two stage interview and assessment process - dates TBC
- What to include in your covering letter: Please provide your contact number and availability to call/interview
Don’t miss out! Click ‘apply’ now to make a difference to the lives of older people as our Lifestyle Manager.
We reserve the right to close the vacancy early should the maximum number of applications be received
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