Schindler Ltd (UK)
Lift & Escalator Service Engineer
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Location: Central London, England, United Kingdom
Job ID: 91544
We Elevate... You
At Schindler Ltd (UK), our elevators, escalators, and moving walks safely transport more than two billion people every day through buildings, airports, railway stations, and other transportation hubs around the world. As part of the Schindler team, you'll discover meaningful work that enhances the quality of life for communities and helps make places more accessible, inclusive, and sustainable for all.
We combine innovation, safety, and high ethical standards, fostering a culture of respect for one another and for the world around us. By joining us, you become part of a global success story while contributing to local communities and shaping the future of urban mobility. Together, we continue a proud legacy of excellence and innovation that began in 1874.
Join us as a
Lift & Escalator Service Engineer
As a Lift & Escalator Service Engineer, you'll play a key role in maintaining a mixed portfolio of lift and escalator equipment across London and the South region. This is a genuinely dual-skilled role, requiring strong technical expertise across both product lines to support planned preventative maintenance, fault-finding, repairs, and breakdown response activities.
Working across a diverse customer portfolio, you'll help maximise equipment reliability, improve performance, and ensure the safe operation of critical vertical transportation systems. This role is ideally suited to an engineer who is comfortable working across both lifts and escalators and enjoys the variety and technical challenge that comes with a multi-product environment.
Your Main Responsibilities
In this role, you'll be responsible for:
- Carrying out planned preventative maintenance across a mixed portfolio of lift and escalator equipment in line with contractual requirements and safety standards
- Performing routine servicing, adjustments, minor repairs, and component replacements on lift and escalator equipment
- Responding to breakdowns, diagnosing faults, and restoring equipment to service efficiently, minimizing downtime and disruption
- Conducting operational, safety, and performance checks across electrical and mechanical systems
- Completing advanced fault-finding and diagnostic activities using technical documentation, schematic drawings, and approved testing equipment
- Carrying out inspections, testing, and adjustments to improve equipment reliability, performance, and customer satisfaction
- Supporting standby cover requirements and critical customer sites where service responsiveness is essential
- Identifying recurring technical faults and implementing corrective actions to reduce downtime and callbacks
- Reinstating equipment safely following maintenance and repair activities
- Accurately completing service reports, maintenance records, risk assessments, and associated documentation
- Building effective working relationships with customers, site representatives, inspectors, and colleagues
- Ensuring all work is completed in accordance with company health, safety, quality, and environmental procedures
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Essential
Who you are
- Proven experience servicing, maintaining, and fault-finding on both lift and escalator equipment
- NVQ Level 3 in Lift Engineering, NVQ Level 3 in Escalator Engineering, or equivalent industry-recognised training and experience
- Strong electrical and mechanical fault-finding capability across both product lines
- Experience working on a broad range of lift products, including traction and machine room-less (MRL) systems, controllers, operating panels, and associated door equipment
- Experience maintaining and fault-finding on escalator systems and associated equipment
- Strong diagnostic capability, with the ability to identify faults, carry out effective repairs, and determine when specialist support is required
- Ability to interpret and work from technical documentation, drawings, and schematic diagrams
- Solid understanding of industry safety standards, risk assessments, safe systems of work, and compliance requirements
- Experience carrying out planned preventative maintenance, breakdown attendance, and repair activities
- Ability to accurately complete service documentation, maintenance records, risk assessments, and site reports
- Strong commitment to safety, quality, and customer service
- Good communication skills with customers, colleagues, and inspectors
- Ability to work independently and collaboratively as part of a team
- A full driving licence valid for use in the UK
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Desirable
- Experience working across multi-brand lift and escalator equipment
- Experience within transport, infrastructure, or other high-footfall environments
- Manufacturer product training across lift and escalator systems
- Experience supporting critical customer sites and standby cover arrangements
- Additional technical qualifications relevant to lift or escalator engineering
What’s in it for you?
When you join Schindler, you'll be rewarded with a competitive package designed to support your wellbeing, career development, and work-life balance, including:
- Competitive salary
- Company Van, with a fuel card
- 25 days’ holiday plus bank holidays, and an annual paid volunteering day
- Pension scheme with 6% company contribution
- Comprehensive life assurance
- Enhanced family leave
- Private medical cover with a trusted provider, plus 24/7 virtual GP access
- Employee Assistance Programme offering confidential support
- Free eye tests and eyewear discounts
- Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discount
We Elevate… Your Career
Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
Are you ready to embark on a new journey? Join #TeamSchindler!
Discover more on our career website.
At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics, and health or disability.
Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
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