Jobright.ai
Live Chat Agent
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Jobright
Jobright is your personal AI job search agent that transforms the way you do job search from solo, time-consuming efforts to a fast, expert-guided journey, simplifying every job search step and accelerating your route to the best job outcomes. As a Live Chat Agent, you will support users through live chat, answer product questions, resolve issues, and help create a thoughtful and trustworthy customer experience.
Why Join Us
- Build real, production AI agents used by real users
- High ownership and impact
- Work at the intersection of AI, agents, and product
- Shape how people experience AI-driven job search
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Responsibilities
- Respond to users through live chat in a timely, clear, and empathetic manner
- Help users understand product features and job search workflows
- Troubleshoot common account, product, and technical issues
- Escalate complex issues to the appropriate internal teams
- Document conversations, resolutions, and recurring user problems
- Share customer feedback and product improvement opportunities
- Maintain a high standard of accuracy, professionalism, and privacy
Qualification
Required
- Excellent written and spoken English
- Strong customer-service mindset and empathy for users
- Ability to manage multiple conversations while maintaining accuracy
- Strong problem-solving and communication skills
- Ability to work remotely within the United Kingdom during agreed service hours
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Preferred
- Previous experience in customer support, live chat, operations, or another user-facing role
- Familiarity with SaaS products, CRM systems, or support tools
- Interest in AI, job search, and consumer technology
- Experience working in a fast-paced startup environment
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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