Live In Support Worker

Company Description

We are dedicated to providing a nurturing and supportive environment for looked after, young people, aged 16-18. At Eclipse Properties Ltd we understand the unique needs of young adults transitioning to independence, and we strive to empower them with the essential life skills needed for a successful future.

At the heart of Eclipse Properties Ltd is a commitment to foster a sense of belonging and security for our young people as they embark on their journey towards independence. We aim to create a supportive community where each individual is valued, respected, and encouraged to reach their full potential.

Job Description

Nature of the Role

• Support young people leaving care to develop their skills, confidence, and self-esteem.
• Deliver an effective and flexible service for the young people in partnership with local authorities and relevant agencies.
• Ensure the young person is prepared for independent living when turning 18.

You will be managing a case load of at least 15 young people across various locations and will conduct visits and support the young person with their needs.

Essential Qualifications/Skills Required

• Candidate MUST have NVQ (QCF) LEVEL 3 or above in Social and Health Care.
• MUST have 12 months experience of working with vulnerable young people.
• UP-TO-DATE DBS preferred. Company will apply for the right candidate.
• MUST have excellent speaking and written English.
• Computer literate – Outlook, Word, and Excel.
• Excellent organisational, communication, and report writing skills.
• The ability to work independently and in a team.
• Good time management skills.
• Flexibility with attitude and shift patterns.
• Confident and competent in supporting clients with challenging behaviour.
• Empathetic individual, who will relate to our service users.
• Someone who can absorb and process information effectively.
• Manage their own time and case load effectively.
• Interact with and engage our young people.
• Professional manner shown at all times as working in with multi-agency professionals including local authority staff.

Additional Information

Duties include:

• Provide a safe, comfortable, and supportive home for the individuals we support.
• Support service users to actively contribute to the running of their own home.
• Participate in rotas which may include evening or weekend work.
• Assist in health and safety assessments, follow health and safety procedures, and participate in fire drills and audits.
• Report any maintenance and repair tasks in the house to the Service Manager/Team Leader.
• Be First Aid Trained (this will be given during induction).
• Follow the company’s health and safety policies and procedures as instructed by Manager.
• Assist client users to present themselves as valued members of the local community.
• Create opportunities for social and leisure activities with service users.
• Introduce service users to a range of facilities and amenities in the local neighbourhood and wider community.
• Assist individuals in developing their skills, facilitating access and enrolment in further education/community education, training, employment.
• Assist individuals to maintain and develop a range of relationships within the community including friends, neighbours, and other social contact.
• Ensure that the rights of our service users are always protected and respected.
• Support service users so they can exercise their rights in the following areas:
  • privacy
  • choice
  • participation in decision making
  • expression of their own cultural identity
  • entitlement to services
  • feedback on the service they receive and the right to complain
• Liaise with other professionals on behalf of the individuals we support.
• Register and maintain contact with a wide range of outside professionals, e.g., Local Authorities, General Practitioners, Dentists, Opticians, Therapists, Solicitors, etc.
• Work in a professional manner with all professionals you may come into contact with during day-to-day operations.
• Keep records and participate in administrative tasks.
• Assist in writing, receiving, and updating of individual care plans in conjunction with the Service Manager/Team Leader.
• Assist and participate in a wide range of administrative tasks necessary for the smooth running of the service.
• Complete written and typed records, forms, and reports for each service user assigned to you accurately and honestly and send to the case manager within agreed timescales.
• Update self with priority need care plans and complete written records.
• Participate in the opportunities provided for training and development.
• Participate in regular supervision to:
  • receive support
  • set outcomes for your young people
  • increase knowledge
  • identify training needs
  • evaluate work performance
  • aid professional development.
• Attend staff meetings, development programmes, training courses, seminars, and workshops as required.
• Work within and promote Eclipse Properties policies and procedures.
• Follow and understand Eclipse Properties policies and procedures.
• Maintain confidentiality about service users, staff, and the Company as a whole.
• Promote equality of opportunity and a respect for diversity.
• Be an active member of the team.
• Help cover the work of the team, during absence, vacancies, or when a colleague is under pressure.
• Work alone but also in a team. Make good use of your time when not on visits, updating care plans, reports, and young people files.
• Liaise and coordinate with other team members to provide a cohesive, high-quality service.
• Participate in and contribute to team meetings.
• Share with other team member’s previous experience, skills, and knowledge, which may be relevant to the team in providing its service.
• Be supportive and respectful to service users, their families, colleagues, and visitors.