GoPlaces
Live Shopping Talent Manager
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About GoPlaces
At GoPlaces, we're revolutionising social commerce by helping brands thrive in the era of socially enabled shopping. We provide an end-to-end solution to brands, managing everything from logistics and demand forecasting to affiliate management and live shopping experiences.
Working across beauty, FMCG, and consumer technology, we partner with a diverse portfolio of leading brands to drive growth through innovative commerce strategies. As we continue to scale rapidly, we're investing in exceptional people who are excited to grow with us and help shape the future of social commerce.
Role Overview
We are looking for a Live Shopping Talent Manager to build, scale, and manage GoPlaces’ presenter and producer network across TikTok Live and other Social Commerce platforms.
You will be responsible for sourcing presenter and producer talent, managing agency recruitment channels, organizing casting days, finding specific talent for brand requests, entering and maintaining accurate details (such as pay) in the system, and handling end-to-end people management including issue resolution and pay queries. This is a highly proactive role suited to someone with strong people skills who excels at talent operations and creator management.
Core Responsibilities
Recruitment
- Sourcing: Source top-tier presenter and producer talent across categories aligned with GoPlaces’ brand portfolio through TikTok, creator platforms, direct outreach, and external agencies.
- Agency & Partner Management: Manage recruitment agencies and partner networks to hire specialized talent efficiently against brand requirements.
- Casting & Auditions: Organize and run structured casting days and audition sessions for prospective presenters and producers.
- Bespoke Sourcing: Actively scout and recruit talent tailored to specific brand requests and client briefs.
- System & Data Administration: Enter, update, and maintain talent information in system databases, ensuring data accuracy regarding pay rates, contracts, and availability.
- People & Talent Management: Serve as the primary point of contact for presenters and producers, managing day-to-day talent issues, conflict resolution, performance feedback, and pay queries.
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Screening and Assessment
- Evaluate presenters and producers on live-selling capability, technical proficiency, camera presence, and brand fit.
- Lead interviews, casting calls, and audition screenings for incoming candidates.
- Score and categorise talents using a structured assessment framework.
- Identify skill gaps and deliver targeted training sessions to continuously upskill the talent pool.
- Ensure talents understand GoPlaces standards, compliance and expectations.
- Match presenter and producer pairs with specific brand briefs based on style, experience, commercial metrics, and rate cards.
Market Intelligence
- Monitor competitor live sessions to identify potential recruitment opportunities.
- Identify gaps in talent categories and proactively recruit to fill them.
- Work closely with Strategists and Account teams to fulfill custom presenter/producer talent requests per brand.
- Partner with account teams to ensure the right talent is recruited.
- Share insights on talent supply, quality trends and market shifts.
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Who You Are
- Strong communicator with exceptional interpersonal skills and an empathetic approach to talent management.
- Comfortable networking and building relationships at scale.
- Process driven, able to follow, define & refine processes that enable scale.
- Strong judge of on-camera presence and sales potential.
- Highly organised with meticulous attention to detail regarding data administration, system entries, and pay management.
- Experienced in handling people issues, conflict resolution, and pay management sensitively and professionally.
- Excited by the creator economy and live commerce trends.
Preferred
- Experience running casting days, working with recruitment agencies, and managing presenter/producer talent pools.
- Existing network of creators or MCN contacts.
- Familiarity with live performance metrics such as GMV, conversion rate and retention.
- Understanding of TikTok or social commerce ecosystems.
What We Offer
- Up to 15% Bonus
- Phantom share options
- Summer working hours – finish at 1pm every Friday from June to August
- The ability to work from abroad for 2 weeks per year
- 25 days holiday + your birthday off + public holidays
- Hybrid working: 3 days in our Archway office and 2 optional WFH days
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