NE:U Community Wellbeing CIC
Lived experience mentor (ex offender)
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Company Description
NE:U Community Wellbeing CIC (Now Everybody Unite) is a Community Interest Company delivering trauma-informed, neuro-inclusive wellbeing programmes that empower individuals and strengthen communities. Working across education, criminal justice, and community settings, NE:U provides evidence-informed support that combines lived experience with practical wellbeing strategies to promote positive change.
Our services include preventative wellbeing programmes, 1:1 mentoring, staff training, trauma-informed consultancy, emotional wellbeing support, and community-led projects. Through our Streets to Strength programme, we work with young people and adults at risk of offending or reoffending, using positive role models with lived experience to inspire hope, build resilience, and support long-term rehabilitation.
Our approach is rooted in compassion, connection, accountability, and safeguarding, ensuring every individual is treated with dignity, supported to recognise their strengths, and equipped with practical tools to build a healthier future.
Role Description
Lived Experience Mentor (Self-Employed, Ex-Offender)
This is a self-employed, contract-based, on-site role based in Leicester. The Lived Experience Mentor will use their personal experience of the criminal justice system, alongside their journey of rehabilitation and positive change, to inspire, motivate, and support individuals involved in or at risk of offending.
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Working as part of the Streets to Strength programme, the mentor will provide 1:1 mentoring and facilitate small group sessions, helping participants build confidence, develop emotional resilience, improve decision-making, and work towards realistic personal, educational, or employment goals.
The mentor will build trusting, professional relationships, encourage positive lifestyle choices, signpost participants to appropriate services where required, and contribute to a trauma-informed, neuro-inclusive environment that promotes wellbeing and long-term change.
Working alongside NE:U staff and partner organisations across education, criminal justice, and community settings, the mentor will maintain accurate records, follow safeguarding procedures, uphold confidentiality, and maintain clear professional boundaries at all times.
Qualifications
Essential
- Personal lived experience of the criminal justice system, with clear evidence of sustained rehabilitation, personal growth, and positive lifestyle change.
- A genuine passion for supporting others to make positive life changes.
- Excellent communication and interpersonal skills, with the ability to build trust and rapport with people from diverse backgrounds.
- An understanding of trauma-informed practice and a commitment to treating everyone with dignity, respect, and without judgement.
- Ability to maintain professional boundaries, follow safeguarding procedures, and manage confidential information appropriately.
- Reliability, resilience, emotional maturity, and the ability to reflect on lived experience safely and constructively.
- Willingness to work on-site across Leicester and engage in regular supervision, reflective practice, and ongoing training.
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Desirable
- Experience of mentoring, peer support, youth work, recovery services, probation, education, or community wellbeing programmes.
- Knowledge of the challenges affecting people leaving custody or those at risk of offending, including housing, employment, substance misuse, mental health, and social exclusion.
- Basic IT skills and the ability to maintain accurate records.
- Relevant qualifications or training in mentoring, coaching, youth work, support work, safeguarding, mental health awareness, or restorative practice.
- A full UK driving licence and access to transport would be advantageous.
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